WebQnA
WebQnA is a service for building generative AI chatbots for businesses. The chatbot is trained on the company's own content, such as its website pages or documents, and embedded on the site to answer visitors' questions. Visitors' messages are sent to the service to generate answers, which should be explained in the privacy notice and, if trackers are used, covered by consent.
WebQnA and the GDPR
WebQnA is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.
What WebQnA sets and contacts
The cookies of WebQnA are not documented in the catalog yet. To see what is actually set on your site, run a free scan.
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