Akia
Akia is a guest experience platform for hotels and other hospitality businesses. It centralizes guest messaging by text and chat, offers an AI agent to answer common requests, and supports upsells and check-in flows. When its chat widget is added to a hotel website, it may load scripts and store data in the browser.
Akia and the GDPR
Akia is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.
What Akia sets and contacts
The cookies of Akia are not documented in the catalog yet. To see what is actually set on your site, run a free scan.
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