Customer support

Userlane

UnclassifiedOfficial website

Userlane is a digital adoption platform from a company based in Munich. It adds interactive step-by-step guides, announcements and onboarding flows on top of web applications, so users learn the software inside the interface. Its script runs in the browser and records how users progress through the guides.

Compliance

Userlane and the GDPR

Userlane is classified as “Unclassified”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

What Userlane sets and contacts

The cookies of Userlane are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

Weply

Weply is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Weply supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Weply helps convert visitors into customers.

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Ninchat

Ninchat is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Ninchat integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Ninchat helps organizations maintain robust websites that meet user expectations and technical requirements.

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Webim

Webim is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Webim supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Webim ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.

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Asapp

Asapp is an analytics and measurement platform providing deep insights into digital ecosystem performance. It tracks user interactions, measures campaign effectiveness, and identifies optimization opportunities across web and mobile. Asapp offers customizable dashboards, automated alerts, and data export capabilities. By transforming raw data into actionable intelligence, Asapp empowers organizations to optimize strategy and maximize return on investment.

Analytics

Infoset

Infoset is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Infoset integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Infoset helps organizations maintain robust websites that meet user expectations and technical requirements.

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Pure Chat

Pure Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Pure Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Pure Chat helps convert visitors into customers.

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