Customer support

Infoset

Infoset is a customer service platform that brings live chat, email, social media and messaging conversations into a shared inbox for support teams. On websites, it adds a live chat widget that visitors can use to contact the company. The widget is loaded from Infoset and handles conversation data, which should be covered by the site's consent and privacy notice.

Compliance

Infoset and the GDPR

Infoset is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

What Infoset sets and contacts

The cookies of Infoset are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

Onsite Support

Onsite Support is a customer support and helpdesk platform that helps businesses manage, track, and resolve customer inquiries efficiently. It provides a unified ticketing system, knowledge base, and multi-channel support across email, chat, phone, and social media. Onsite Support features automated ticket routing, SLA management, and self-service portals, enabling faster resolutions, higher satisfaction, and reduced operational costs for support teams.

Preferences

Chatango

Chatango is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Chatango integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Chatango helps organizations maintain robust websites that meet user expectations and technical requirements.

Preferences

Aspio

Aspio is a digital marketing technology that helps businesses reach, engage, and convert their target audience online. It provides advanced targeting, campaign management, and performance analytics capabilities. Aspio enables marketers to deliver personalized experiences across channels, optimize campaign ROI, and gain actionable insights into customer behavior. With automation features and data-driven optimization, Aspio empowers marketing teams to achieve measurable growth.

Preferences

Instabot

Instabot is a user preference and personalization service that helps websites deliver customized experiences based on individual visitor settings and choices. It manages preferences for content display, communication channels, and interaction styles. Instabot integrates with website platforms to remember and apply user choices consistently across sessions. With privacy-compliant preference storage, Instabot enhances satisfaction by ensuring tailored browsing experiences for every visitor.

Preferences

TuoTempo

TuoTempo is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. TuoTempo integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, TuoTempo helps organizations maintain robust websites that meet user expectations and technical requirements.

Preferences

Vello

Vello is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Vello integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Vello helps organizations maintain robust websites that meet user expectations and technical requirements.

Preferences

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