Customer support

Sleekplan

Sleekplan is an EU based (Germany) product feedback and feature request platform providing feedback widgets, voting, roadmaps, and changelogs. Data is hosted on Hetzner infrastructure in Germany, making it a privacy friendly alternative to US based feedback tools.

Overview

What does Sleekplan do?

What Is Sleekplan?

Sleekplan is a product feedback platform based in Germany with data hosted on Hetzner infrastructure in Germany. It provides embeddable feedback widgets, feature voting, public roadmaps, changelogs, and satisfaction surveys. As an EU based and EU hosted solution, Sleekplan avoids international data transfers for core functionality. The widget sets session and identification cookies. Sleekplan provides a DPA. Cookie consent is required for the widget. Steps: DPA, consent, retention, minimisation.

Compliance

Sleekplan and the GDPR

Sleekplan is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Legal basis
Legitimate interest for feedback (Art. 6(1)(f)), consent for widget cookies (Art. 6(1)(a))
Risk level
low
Applicable regulations
GDPR, ePrivacy, UK GDPR

Impact assessment (DPIA)

DPIA may be needed at scale. Sleekplan is EU based and EU hosted (Germany), significantly reducing compliance complexity. Assess: feedback content, user identification, widget cookies.

Sample text for your banner

This site uses Sleekplan for product feedback. The widget may set cookies. Data is processed in Germany by Sleekplan. By submitting feedback, you consent to this processing.
Cookies and trackers

What Sleekplan sets and contacts

Tracking method
JavaScript feedback widget, cookies, user identification, feature voting, roadmap display, changelog
Server location
EU (Germany, Hetzner)

Cookies set (2)

NameTypeDurationPurpose
sp_sessionfunctionalitySessionMaintains the Sleekplan widget session.
sp_visitorfunctionality1 yearIdentifies returning visitors for feedback tracking.

Third-party domains contacted (3)

  • sleekplan.com
  • api.sleekplan.com
  • widget.sleekplan.com
Questions

Frequently asked questions about Sleekplan

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Cookies?

Widget sets session and visitor identification cookies from sleekplan.com.

Consent?

Yes for widget cookies (ePrivacy). EU hosting simplifies compliance.

Legal basis?

Legitimate interest for feedback. Consent for cookies.

Transfers?

No. German company, Hetzner Germany hosting. EU data residency by default.

DPIA?

May be needed at scale. EU base reduces risk significantly.

Compliance?

Execute DPA. Cookie consent for widget. Retention. Minimisation.

Alternatives?

Canny (US), Fider (open source), UserVoice (US), Nolt, ProductBoard.

Cookie policy?

Document widget cookies. EU hosting, no international transfers to report.

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