Customer support

StatusCast

StatusCast is a US based status page and IT incident communication platform whose hosted status page embed sets cookies and performs minimal traffic tracking.

Overview

What does StatusCast do?

What StatusCast is

StatusCast is a status page and IT incident communication platform that lets organizations publish service availability and incident updates. It provides hosted public and private status pages, often embedded on a website or linked from an application, so that users can see current system status and subscribe to notifications.

StatusCast is a US based provider running on Microsoft Azure with data centers across the United States and Europe. The hosted page sets cookies and performs only minimal traffic tracking, so its data footprint is modest, but it still engages the GDPR and the ePrivacy Directive for EU and EEA visitors.

What data and cookies it collects

The status page sets functional cookies to operate the embed and may use traffic log cookies to count page views and improve the service. These cookies typically record non identifying technical information such as browser type, access times and referring addresses for statistical analysis.

If you enable incident notifications, the platform also collects subscriber contact details such as email addresses, which are personal data and should be handled with clear purpose and retention limits.

GDPR and ePrivacy implications

Strictly necessary functional cookies that simply display the status page can rely on legitimate interest and do not require consent, while any analytics cookies do require prior consent under the ePrivacy Directive. Subscriber email addresses are personal data processed under the GDPR with the site operator as controller and StatusCast as processor.

Because the data involved is limited, the overall risk is low, but a data processing agreement and transparent information remain necessary.

Consent requirements

Functional cookies needed to show the page may load without consent, but any non essential analytics cookies must be blocked until the visitor agrees through your consent platform. Notification subscriptions should use a clear opt in so that visitors knowingly provide their email for incident alerts.

Make it easy for subscribers to unsubscribe and for visitors to withdraw any analytics consent at any time.

International data transfers

As a US based provider on Azure, StatusCast may process data in the United States depending on the chosen region, which can amount to a transfer outside the EEA. Where that occurs, you need a valid mechanism such as Standard Contractual Clauses and should confirm whether a European data center option is available.

Document the hosting region and any transfer in your records of processing and review the provider terms and security certifications.

Practical compliance steps

List the status page cookies in your cookie policy, classify functional and analytics cookies correctly, and gate analytics behind consent. Sign a data processing agreement with StatusCast, confirm the hosting region, and document any US transfer with appropriate safeguards.

Use a clear opt in for notification subscriptions, set a retention period for subscriber data, and ensure your team can handle access, unsubscribe and erasure requests for those subscriptions.

Compliance

StatusCast and the GDPR

StatusCast is classified as “Analytics”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Legal basis
Legitimate interest under Article 6(1)(f) GDPR for strictly necessary functional operation, with consent under Article 6(1)(a) for any non essential analytics cookies
Risk level
low
Applicable regulations
GDPR, ePrivacy Directive

Impact assessment (DPIA)

StatusCast carries a relatively low risk because the public status page involves minimal personal data and limited traffic analytics. Assess whether subscriber email addresses for incident notifications are collected, the retention of those subscriptions, the use of cookies, and the hosting region given that the provider runs on Azure across US and European data centers.

Sample text for your banner

This page embeds a StatusCast status page that sets cookies to function and to measure basic traffic. Strictly necessary cookies are used to display the page, and any analytics cookies load only with your consent, which you can change at any time.
Cookies and trackers

What StatusCast sets and contacts

Tracking method
Hosted status page embed setting functional cookies with minimal traffic analytics
Server location
United States with European data center options (Microsoft Azure)
Data transferred outside the EU
StatusCast is a US based provider hosted on Microsoft Azure across United States and European data centers. Depending on configuration, data may be processed in the US, requiring safeguards such as Standard Contractual Clauses for EEA transfers.

Cookies set (4)

NameTypeDurationPurpose
statuscast_sessionStrictly necessarySessionMaintains the session needed to display and operate the hosted status page.
statuscast_csrfStrictly necessarySessionProtects status page forms such as notification sign up against cross site request forgery.
statuscast_prefsFunctional6 monthsRemembers display preferences such as language or component view on the status page.
statuscast_trafficAnalytics1 yearCounts page views and basic traffic for statistical analysis, requiring prior consent.

Third-party domains contacted (3)

  • statuscast.com
  • status.statuscast.com
  • app.statuscast.com
Questions

Frequently asked questions about StatusCast

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Which cookies does StatusCast set?

StatusCast sets functional cookies needed to display and operate the embedded status page, and it may use traffic log cookies that count page views for statistical analysis. The functional cookies are essential to show the page, while the traffic analytics cookies are non essential and require consent.

Is consent required for StatusCast?

The strictly necessary cookies that display the status page do not require consent and can rely on legitimate interest. Any analytics cookies are non essential and need prior consent under the ePrivacy Directive, and notification sign ups should use a clear opt in for the subscriber email.

What is the legal basis for processing with StatusCast?

Operating the status page rests on legitimate interest under Article 6(1)(f) GDPR for the strictly necessary functions. Non essential analytics rely on consent under Article 6(1)(a), and incident notification subscriptions rest on consent for the email address provided by the subscriber.

Does StatusCast transfer data outside the EU, to the US in particular?

It can. StatusCast is US based and runs on Azure across US and European data centers, so depending on the region data may be processed in the United States, which is a transfer outside the EEA. Confirm the hosting region and use Standard Contractual Clauses where a US transfer occurs.

Is a DPIA needed for StatusCast?

A full DPIA is usually not required because the data involved is limited and the risk is low. A lighter screening assessment is still useful to confirm the cookie classification, the handling of subscriber emails and whether a US transfer applies, so you can document the conclusion.

How do I implement StatusCast compliantly?

List the status page cookies in your cookie policy, gate analytics behind consent, and sign a data processing agreement with StatusCast. Confirm and document the hosting region, apply Standard Contractual Clauses for any US transfer, use a clear opt in for notifications and set retention for subscriber data.

What are the alternatives to StatusCast?

Alternatives include other status page tools such as Atlassian Statuspage, Instatus, Better Stack, Hund and self hosted options like Cachet. When comparing them, consider hosting location, whether an EU region is offered, the cookies set and the available data processing terms.

How do I update the cookie policy for StatusCast?

Add entries for the functional status page cookies and any traffic analytics cookies, describing their purpose and duration and marking which are strictly necessary. Note that analytics cookies load only after consent, mention the possible US hosting, and review the policy whenever the configuration changes.

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