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Try FlowConsentCanny is a product feedback and feature request management platform. It provides feedback boards, feature voting, roadmaps, and changelogs. The JavaScript widget can be embedded on websites. Data is hosted on US infrastructure.
Canny is a product feedback management platform that enables companies to collect, organise, and prioritise feature requests from users. It provides feedback boards, feature voting, public roadmaps, changelogs, and integrations with project management tools. The widget can be embedded on websites. Canny Inc. is US based with data on AWS. DPA with SCCs and SOC 2 Type II certification. Cookie consent required for widget. Steps: DPA, consent, retention, minimisation, audit integrations.
Websites using Canny must obtain user consent under GDPR regulations.
DPIA considerations
DPIA recommended if processing feedback at scale. Assess: feedback content, user identification, email collection, voting data, widget cookies, US hosting.
Sample consent text
This site uses Canny for product feedback. The widget may set cookies. Data is processed on US servers. By submitting feedback, you consent to this processing.
Third-party domains contacted
canny.ioapi.canny.iowidget.canny.ioCookies placed
| Name | Type | Duration | Purpose |
|---|---|---|---|
| canny_session | functionality | Session | Maintains the feedback widget session. |
| canny_user_id | functionality | 1 year | Identifies the user submitting feedback. |
| canny_board_state | functionality | Session | Tracks feedback board filter and sort state. |
Canny uses cookies for user preferences — inform visitors with a consent banner.
Get started freeWidget sets session and user identification cookies. Dashboard authentication cookies.
Yes for widget cookies. Legitimate interest for authenticated user feedback.
Legitimate interest (Art. 6(1)(f)) for product feedback. Consent for cookies.
Yes. US based, AWS. DPA with SCCs. No EU residency.
Recommended if processing sensitive feedback at scale.
DPA, cookie consent, retention, minimisation, audit integrations.
Sleekplan (Germany), Fider (open source self hosted), Nolt, ProductBoard.
Document widget cookies. Reference DPA. Provide opt out.