Customer support

Pickaxe

Pickaxe is a no-code platform for building AI agents and chatbots and offering them to clients through branded portals with billing, access control and usage tracking. A Pickaxe tool can be embedded on a website, where conversations and usage data are processed by Pickaxe and the AI models it relies on.

Compliance

Pickaxe and the GDPR

Pickaxe is classified as “Analytics”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

What Pickaxe sets and contacts

The cookies of Pickaxe are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

Velaro

Velaro is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Velaro supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Velaro helps convert visitors into customers.

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Astute Solutions

Astute Solutions is a digital marketing technology that helps businesses reach, engage, and convert their target audience online. It provides advanced targeting, campaign management, and performance analytics capabilities. Astute Solutions enables marketers to deliver personalized experiences across channels, optimize campaign ROI, and gain actionable insights into customer behavior. With automation features and data-driven optimization, Astute Solutions empowers marketing teams to achieve measurable growth.

Marketing

Client Chat Live

Client Chat Live is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Client Chat Live supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Client Chat Live helps convert visitors into customers.

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EasiChat

EasiChat is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. EasiChat supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, EasiChat ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.

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Dotdigital Chat

Dotdigital Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Dotdigital Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Dotdigital Chat helps convert visitors into customers.

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Chatbase

Chatbase is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Chatbase integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Chatbase helps organizations maintain robust websites that meet user expectations and technical requirements.

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