Velaro
Velaro is a customer engagement platform offering live chat, chatbots and messaging so that businesses can talk with website visitors in real time and route conversations to their agents. The chat widget is loaded from Velaro's servers and may set cookies to keep the conversation and identify returning visitors.
Velaro and the GDPR
Velaro is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.
What Velaro sets and contacts
The cookies of Velaro are not documented in the catalog yet. To see what is actually set on your site, run a free scan.
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