Customer support

Wati

Wati is a customer engagement platform built on the WhatsApp Business API, offering a shared team inbox, broadcast campaigns and chatbots. Businesses can add a WhatsApp chat button or widget to their website so visitors can start a conversation. The widget is loaded from Wati and conversations are processed by WhatsApp and Wati.

Compliance

Wati and the GDPR

Wati is classified as “Marketing”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

What Wati sets and contacts

The cookies of Wati are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

DeskPro Chat

DeskPro Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. DeskPro Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, DeskPro Chat helps convert visitors into customers.

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Boost.ai

Boost.ai is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. Boost.ai integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. With scalable infrastructure, Boost.ai makes advanced AI accessible to all teams.

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SnapEngage

SnapEngage is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. SnapEngage supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, SnapEngage ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.

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Gitter

Gitter is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Gitter integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Gitter helps organizations maintain robust websites that meet user expectations and technical requirements.

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Tolk

Tolk is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. Tolk integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. With scalable infrastructure, Tolk makes advanced AI accessible to all teams.

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Pure Chat

Pure Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Pure Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Pure Chat helps convert visitors into customers.

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