Customer support

MyAlice

MyAlice is a customer support and sales platform for online businesses that brings Messenger, Instagram, WhatsApp and website live chat into one inbox, with chatbots and automation. On a website it adds a chat widget loaded from the MyAlice servers, and the conversations and visitor data are sent to the provider.

Compliance

MyAlice and the GDPR

MyAlice is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

What MyAlice sets and contacts

The cookies of MyAlice are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

Wikit Live Chat

Wikit Live Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Wikit Live Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Wikit Live Chat helps convert visitors into customers.

Preferences

Smartsupp

Smartsupp is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Smartsupp supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Smartsupp ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.

Preferences

UserReport

UserReport is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. UserReport supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, UserReport ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.

Preferences

Streamwood

Streamwood is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Streamwood supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Streamwood ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.

Preferences

Milvus

Milvus is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Milvus supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Milvus ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.

Customer support

Genesys Chat

Genesys Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Genesys Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Genesys Chat helps convert visitors into customers.

Preferences

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