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What does UserReport do?

UserReport is an EU based (Denmark) survey and feedback widget platform. It provides NPS surveys, feedback forms, and audience analytics via a JavaScript widget. Data is hosted in the EU. As an EU based and EU hosted solution, UserReport is a privacy friendly survey tool.

What Is UserReport?

UserReport is an EU based (Denmark) survey and feedback platform. JavaScript widget for NPS surveys, feedback forms, and audience analytics. EU hosted. Widget sets cookies for session and visitor identification. Consent required for cookies. Legal basis: consent for cookies, legitimate interest for aggregated feedback. Steps: implement cookie consent, configure surveys, data retention, minimise personal data. Alternatives: Mopinion (Netherlands), Hotjar, Survicate, LimeSurvey (self hosted).

GDPR consent category

Preferences

Websites using UserReport must obtain user consent under GDPR regulations.

Legal basisConsent for survey widget cookies (Art. 6(1)(a)), legitimate interest for aggregated feedback (Art. 6(1)(f))
Risk levellow
Applicable regulationsGDPR, ePrivacy, UK GDPR

DPIA considerations

DPIA may be needed at scale. EU based (Denmark) and EU hosted. Assess: survey response data, visitor identification, widget cookies, audience analytics scope.

Sample consent text

This site uses UserReport for surveys. The widget may set cookies. Data is processed in the EU. By participating, you consent to this processing.

Technical details

Tracking methodJavaScript survey widget, NPS feedback collection, cookies, visitor identification, analytics integration
Server locationEU (Denmark, AnyClip/UserReport infrastructure)

Third-party domains contacted

www.userreport.comwidget.userreport.com

Cookies placed

NameTypeDurationPurpose
ur_sessionfunctionalitySessionUserReport widget session cookie.
ur_visitor_idfunctionality1 yearIdentifies visitors for survey deduplication.

UserReport uses cookies for user preferences — inform visitors with a consent banner.

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Frequently asked questions

Cookies?

Widget sets session and visitor ID cookies from userreport.com.

Consent required?

Yes for widget cookies.

Legal basis?

Consent for cookies. Legitimate interest for aggregated feedback.

Transfers?

No. EU based (Denmark), EU hosted.

DPIA?

May be needed at scale.

Compliance?

Cookie consent, retention, minimise data, review audience analytics scope.

Alternatives?

Mopinion (Netherlands), Hotjar, Survicate, LimeSurvey.

Cookie policy?

Document widget cookies. EU hosting simplifies.