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UserReport

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UserReport is an EU based (Denmark) survey and feedback widget platform. It provides NPS surveys, feedback forms, and audience analytics via a JavaScript widget. Data is hosted in the EU. As an EU based and EU hosted solution, UserReport is a privacy friendly survey tool.

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Overview

What does UserReport do?

What Is UserReport?

UserReport is an EU based (Denmark) survey and feedback platform. JavaScript widget for NPS surveys, feedback forms, and audience analytics. EU hosted. Widget sets cookies for session and visitor identification. Consent required for cookies. Legal basis: consent for cookies, legitimate interest for aggregated feedback. Steps: implement cookie consent, configure surveys, data retention, minimise personal data. Alternatives: Mopinion (Netherlands), Hotjar, Survicate, LimeSurvey (self hosted).

Compliance

UserReport and the GDPR

UserReport is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Legal basis
Consent for survey widget cookies (Art. 6(1)(a)), legitimate interest for aggregated feedback (Art. 6(1)(f))
Risk level
low
Applicable regulations
GDPR, ePrivacy, UK GDPR

Impact assessment (DPIA)

DPIA may be needed at scale. EU based (Denmark) and EU hosted. Assess: survey response data, visitor identification, widget cookies, audience analytics scope.

Sample text for your banner

This site uses UserReport for surveys. The widget may set cookies. Data is processed in the EU. By participating, you consent to this processing.
Cookies and trackers

What UserReport sets and contacts

Tracking method
JavaScript survey widget, NPS feedback collection, cookies, visitor identification, analytics integration
Server location
EU (Denmark, AnyClip/UserReport infrastructure)

Cookies set (2)

NameTypeDurationPurpose
ur_sessionfunctionalitySessionUserReport widget session cookie.
ur_visitor_idfunctionality1 yearIdentifies visitors for survey deduplication.

Third-party domains contacted (2)

  • www.userreport.com
  • widget.userreport.com
Questions

Frequently asked questions about UserReport

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Cookies?

Widget sets session and visitor ID cookies from userreport.com.

Consent required?

Yes for widget cookies.

Legal basis?

Consent for cookies. Legitimate interest for aggregated feedback.

Transfers?

No. EU based (Denmark), EU hosted.

DPIA?

May be needed at scale.

Compliance?

Cookie consent, retention, minimise data, review audience analytics scope.

Alternatives?

Mopinion (Netherlands), Hotjar, Survicate, LimeSurvey.

Cookie policy?

Document widget cookies. EU hosting simplifies.

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