ChatThing
ChatThing (Chat Thing) is an AI chatbot service that lets businesses add a conversational assistant to their website. The assistant learns from the company's documents, FAQs and help articles to answer customer questions, with handoff to a human for complex cases. The chat widget loads scripts from ChatThing and sends visitor messages to the service for processing.
ChatThing and the GDPR
ChatThing is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.
What ChatThing sets and contacts
The cookies of ChatThing are not documented in the catalog yet. To see what is actually set on your site, run a free scan.
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