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ConvertFlow

Analytics

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What does ConvertFlow do?

ConvertFlow is a US no code platform for building personalized calls to action, popups, forms, quizzes, and landing pages that adapt to each visitor. It tracks visitor behaviour and segments, sets cookies to remember who has seen or interacted with a campaign, and captures the leads and answers people submit, along with IP address. Because it sets non essential cookies and profiles visitors from the US, it requires prior consent under the GDPR and the ePrivacy Directive and transfers data to a third country.

What ConvertFlow is

ConvertFlow is a conversion marketing platform operated from the United States that lets teams build personalized calls to action, popups, forms, surveys, and landing pages without code. It segments visitors and shows them tailored campaigns based on behaviour and attributes. Adding ConvertFlow loads a script that runs on your pages and stores cookies.

What data and cookies ConvertFlow collects

ConvertFlow processes behavioural data such as pages viewed, campaign interactions, and segment membership, the leads and answers visitors submit (often name, email, and survey responses), and technical data like IP address and device. It uses persistent identifiers and cookies to recognise returning visitors and personalise what they see. This builds a profile that drives targeting.

GDPR and ePrivacy implications

Because ConvertFlow sets non essential cookies and profiles visitors to personalise campaigns, the ePrivacy Directive requires prior consent and the GDPR requires a lawful basis and transparency. Profiling and lead capture are personal data processing that should be explained clearly. ConvertFlow acts as your processor, so a data processing agreement is required.

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When consent is required

Obtain prior, opt in consent before ConvertFlow sets cookies and starts profiling, and block the script behind your consent banner. Where campaigns capture leads for marketing, collect separate, clear consent for that. Make consent specific and easy to withdraw, and offer non personalised content to visitors who decline.

Data transfers outside the EU

ConvertFlow is operated from the United States and processes data there, so its use involves a third country transfer under Chapter V of the GDPR. Transfers rely on Standard Contractual Clauses and, where applicable, the EU US Data Privacy Framework, supported by a transfer impact assessment. Document the behavioural and lead data sent to the US.

Practical compliance steps

To use ConvertFlow compliantly, gate it behind consent, sign a data processing agreement, and complete a transfer impact assessment. Minimise the personal data captured in campaigns, set retention limits for profiles and leads, and avoid profiling on sensitive criteria. List ConvertFlow in your cookie policy and privacy notice and review its subprocessors periodically.

GDPR consent category

Analytics

Websites using ConvertFlow must obtain user consent under GDPR regulations.

Legal basisConsent (Art. 6(1)(a) GDPR) for cookies, behavioural profiling, and lead marketing capture
Risk levelhigh
Applicable regulationsGDPR, ePrivacy Directive (Cookie Law), CCPA

DPIA considerations

ConvertFlow profiles visitors and captures leads to personalise marketing, which is profiling under the GDPR and raises its risk profile. Key DPIA points: (1) transfer of personal data to ConvertFlow in the United States, requiring SCCs or the Data Privacy Framework and a transfer impact assessment; (2) behavioural profiling and segmentation that determine what each visitor sees; (3) lead capture of names, emails, and survey answers; (4) persistent identifiers enabling cross visit recognition; (5) the need for a data processing agreement, retention limits, and avoidance of sensitive targeting. A DPIA is recommended for detailed personalisation or large lead volumes.

Sample consent text

We use ConvertFlow to show personalised offers and forms. With your consent, ConvertFlow sets cookies and tracks your behaviour to tailor what you see, and it processes any leads or answers you submit along with your IP address. This data is processed by ConvertFlow in the United States under appropriate safeguards. You can withdraw your consent at any time via our cookie settings.

Technical details

Tracking methodNo code personalization script for CTAs, popups, forms, and landing pages with behavioural profiling and cookies
Server locationUnited States (ConvertFlow)
Data transferred outside the EUConvertFlow is operated from the United States and processes data there. Transfers rely on Standard Contractual Clauses (Art. 46 GDPR) and, where applicable, the EU US Data Privacy Framework, and should be supported by a transfer impact assessment.

Third-party domains contacted

convertflow.comapp.convertflow.comcdn.convertflow.co

Cookies placed

NameTypeDurationPurpose
cf_uvidAnalytics1 yearStores a persistent visitor identifier used to recognise returning visitors and personalise campaigns.
cf_seenFunctional1 yearRecords which campaigns a visitor has already seen or interacted with to control display.
cf_segmentAnalytics1 yearStores the visitor segment used to decide which personalised content to show.

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Frequently asked questions

What cookies does ConvertFlow set?

ConvertFlow sets cookies that store a visitor identifier, remember which campaigns a visitor has seen or interacted with, and record segment membership for personalisation. These are non essential and require consent. The leads and answers visitors submit are stored separately as form data.

Do I need consent to use ConvertFlow?

Yes. ConvertFlow sets non essential cookies and profiles visitors, so obtain prior, opt in consent before its script runs. Lead capture for marketing needs its own clear consent.

What is the legal basis for ConvertFlow?

The cookies, behavioural profiling, and personalisation rely on consent (Art. 6(1)(a)) and the ePrivacy Directive. Marketing to captured leads also generally relies on consent under ePrivacy marketing rules.

Does ConvertFlow transfer data to the US?

Yes. ConvertFlow is operated from the United States and processes data there, so its use is a third country transfer. It relies on Standard Contractual Clauses and, where applicable, the EU US Data Privacy Framework, which you should document in a transfer impact assessment.

Is a DPIA needed for ConvertFlow?

A DPIA is recommended because ConvertFlow profiles visitors and captures leads. Assess the US transfer, the segmentation and profiling, the lead data collected, and your retention periods, and avoid profiling on sensitive criteria.

How do I implement ConvertFlow compliantly?

Block ConvertFlow behind your consent banner, sign a data processing agreement, and complete a transfer impact assessment. Minimise lead and profile data, set retention limits, offer non personalised content to those who decline, and document ConvertFlow in your cookie policy and privacy notice.

Are there alternatives to ConvertFlow?

Yes. EU based or self hosted form, popup, and landing page tools reduce third country transfers and give more control over data. They can deliver campaigns with less behavioural profiling, though advanced personalisation may need more setup.

How do I update my cookie policy for ConvertFlow?

Add a ConvertFlow entry listing its cookies, their purposes and durations, the profiling it performs, and the fact that data is processed in the United States. Link to ConvertFlow''s privacy notice and review the entry when its cookies or subprocessors change.