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UptimeRobot

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UptimeRobot is an external uptime and availability monitoring service. It periodically pings your website or server from its own monitoring nodes and alerts you when something goes down. It does not place cookies or tracking scripts on your visitors, so it is not visitor tracking and normally needs no consent.

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Overview

What does UptimeRobot do?

What UptimeRobot is

UptimeRobot is a monitoring service that checks whether your website, server or API is reachable. From its own infrastructure it sends requests to the endpoints you configure at regular intervals, measures the response and notifies you by email, SMS or webhook when an outage is detected. It is an operational tool for site owners and does not interact with the browsers of your visitors.

What data it processes

The data UptimeRobot processes is mostly about you, the account holder, and your infrastructure. It stores the URLs and IP addresses you ask it to monitor, response times, status history and the contact details used for alerts. Because the checks come from external servers, UptimeRobot does not set cookies in your visitor browsers and does not collect visitor analytics. Any personal data tends to be that of your own staff who receive alerts.

GDPR and ePrivacy implications

Because the monitoring does not access information stored on a visitor terminal device, Article 5(3) of the ePrivacy Directive does not apply to the monitoring itself. The GDPR still applies to the contact details and any personal data in your account, where the relevant role of UptimeRobot is that of a processor acting on your instructions. Note that a public status page you publish may load assets and could fall under cookie rules separately.

Consent requirements

Monitoring your own endpoints does not require consent from your website visitors, because it does not read or write anything on their devices and processes no visitor personal data. You can rely on legitimate interest for keeping your service available. Consent only enters the picture if a public status page you host sets non essential cookies, which you should handle through your normal cookie banner.

Data transfers and practical steps

UptimeRobot is a US based provider, so your account and monitoring configuration are processed in the United States under Standard Contractual Clauses or the EU US Data Privacy Framework. To stay compliant, sign a data processing agreement, limit the contact details you store to what is needed, avoid putting personal data in monitor names, and disclose UptimeRobot as a processor in your records of processing. Treat any public status page separately for cookies.

Compliance

UptimeRobot and the GDPR

Legal basis
Legitimate interest under Article 6(1)(f) GDPR for monitoring your own service availability
Risk level
low
Applicable regulations
GDPR

Impact assessment (DPIA)

A DPIA is generally not required for UptimeRobot because it does not track website visitors, sets no cookies on their devices and processes only limited account and contact data. The main consideration is the transfer of your account data to the United States. A short documented assessment of that transfer and of who receives alerts is sufficient in most cases.

Sample text for your banner

No visitor consent is required for UptimeRobot monitoring, because it checks our servers from external systems and does not store or read anything on your device.
Cookies and trackers

What UptimeRobot sets and contacts

Tracking method
External server side monitoring that pings your endpoints, no JavaScript or cookies placed on your visitors
Server location
United States and global monitoring nodes
Cookieless mode available
Yes
Data transferred outside the EU
UptimeRobot is a US based provider, so the operational data you give it, such as the URLs to monitor and alert contact details, is processed in the United States. This is account level data about you, not data about your website visitors. Transfers should be covered by Standard Contractual Clauses or the EU US Data Privacy Framework.

Cookies set (2)

NameTypeDurationPurpose
PHPSESSIDStrictly necessarySessionSet only on a hosted public status page or the UptimeRobot dashboard to maintain the session. The monitoring of your site itself sets no cookies on your visitors.
__cf_bmStrictly necessary30 minutesCloudflare bot management cookie that may appear on UptimeRobot hosted status pages to distinguish humans from bots. Not used on your monitored site.

Third-party domains contacted (3)

  • uptimerobot.com
  • stats.uptimerobot.com
  • api.uptimerobot.com
Questions

Frequently asked questions about UptimeRobot

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What cookies does UptimeRobot set?

The monitoring itself sets no cookies on your website or your visitors, because it checks your endpoints from external servers. Cookies only appear on the UptimeRobot dashboard or on a hosted public status page, such as a session cookie or a Cloudflare cookie.

Do I need consent to use UptimeRobot?

No. Because UptimeRobot does not read or write anything on your visitors devices and does not process visitor personal data, the monitoring needs no consent. You may rely on legitimate interest to keep your service available.

What is the legal basis for processing?

The legal basis is legitimate interest under Article 6(1)(f) GDPR, since monitoring the availability of your own service is a clear and proportionate operational need. Contact data for alerts rests on the same basis or on your contract with staff.

Does UptimeRobot transfer data to the US?

Yes, your account and monitoring configuration are processed in the United States, since UptimeRobot is a US provider. This is data about you, not your visitors, and the transfer should rely on Standard Contractual Clauses or the EU US Data Privacy Framework.

Is a DPIA needed for UptimeRobot?

A DPIA is generally not required, since UptimeRobot does not track visitors and processes only limited account and contact data. A short documented assessment of the US transfer and of alert recipients is enough in most cases.

How do I implement UptimeRobot compliantly?

Sign a data processing agreement, keep stored contact details to a minimum, avoid putting personal data in monitor names, and list UptimeRobot as a processor in your records. Treat any hosted public status page separately under your cookie rules.

Are there EU based alternatives?

Yes. If you prefer to keep all data in the EU, you can use EU hosted monitoring tools or self hosted solutions such as Uptime Kuma, which run on your own infrastructure and avoid the US transfer entirely.

How should I update my cookie policy?

Your visitor facing cookie policy usually needs no change for the monitoring, since it sets no visitor cookies. If you host a public UptimeRobot status page, document any cookies it sets there and cover them in that page own notice.

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