Honeybadger
Honeybadger is an application error monitoring, uptime, and check in service for developers. It captures exceptions, errors, and performance data from web applications. Error reports may inadvertently contain personal data from stack traces and request context. Data is hosted on US infrastructure.
What does Honeybadger do?
What Is Honeybadger?
Honeybadger is an application monitoring service providing error tracking, uptime monitoring, and check ins. Server side agents and a JavaScript snippet capture exceptions with full stack traces, request context (headers, parameters, session data), and environment details. Error reports may inadvertently contain personal data visible in stack traces, such as user IDs, email addresses, IP addresses, and request parameters.
GDPR and Compliance
Honeybadger is US based (AWS). DPA with SCCs and SOC 2 Type II. Legal basis: legitimate interest for error monitoring. Key compliance steps: execute DPA, configure data scrubbing to filter personal data from error reports before transmission, set error data retention limits, review what request context is captured, avoid logging sensitive parameters. The JavaScript snippet does not set cookies but does capture browser errors. Alternatives: GlitchTip (open source self hosted), Sentry (self hosted option available), Bugsnag (Smartbear).
Honeybadger and the GDPR
- Legal basis
- Legitimate interest for application error monitoring and security (Art. 6(1)(f))
- Risk level
- medium
- Applicable regulations
- GDPR, ePrivacy, UK GDPR, SOC 2 Type II
Impact assessment (DPIA)
DPIA recommended as error monitoring may capture personal data inadvertently. Assess: types of data in stack traces (user IDs, emails, IP addresses), request context data captured, JavaScript error tracking on visitor browsers, data retention for error reports, US hosting.
Sample text for your banner
This application uses Honeybadger for error monitoring. Technical error data including request context may be transmitted to Honeybadger servers in the US. This monitoring helps us maintain service quality and resolve issues.
What Honeybadger sets and contacts
- Tracking method
- server side error monitoring agent, JavaScript error tracking snippet, session data collection, stack trace capture
- Server location
- US (AWS hosted)
- Cookieless mode available
- Yes
- Data transferred outside the EU
- Honeybadger Industries LLC is US based. Error data hosted on AWS US. DPA available. The monitoring agent captures error context which may include user data present in stack traces.
Cookies set (2)
| Name | Type | Duration | Purpose |
|---|---|---|---|
| _honeybadger_session | authentication | Session | Dashboard session cookie for the Honeybadger web application. |
| _honeybadger_csrf | security | Session | CSRF protection for the Honeybadger dashboard. |
Third-party domains contacted (3)
www.honeybadger.ioapp.honeybadger.ioapi.honeybadger.io
Frequently asked questions about Honeybadger
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Cookies?
The JavaScript snippet does not set cookies. Server side agents operate without cookies. Dashboard sets auth cookies.
Consent required?
Generally no for error monitoring (legitimate interest). The JS snippet does not set cookies. Dashboard cookies are for team members.
Legal basis?
Legitimate interest (Art. 6(1)(f)) for application monitoring and security.
US transfers?
Yes. US based, AWS. DPA with SCCs. SOC 2 Type II.
DPIA?
Recommended as error reports may inadvertently contain personal data from stack traces.
Compliance?
DPA, configure data scrubbing to filter PII from error reports, set retention limits, review captured context.
Alternatives?
GlitchTip (open source self hosted), Sentry (self hosted option), Bugsnag, Rollbar.
Cookie policy?
Honeybadger JS snippet sets no cookies. Mention error monitoring in privacy policy, noting potential PII in error context.
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