FlowConsent
How it worksPricingComparisonsBlogDocumentationLog inTry FlowConsent
Try FlowConsent
E-commerce

CityMail

PreferencesOfficial website

How CityMail handles cookies and personal data, and what European websites must do to use it in a GDPR and ePrivacy compliant way.

Block CityMail until consentScan my site
Overview

What does CityMail do?

What CityMail is

CityMail is a delivery and parcel logistics service. It is a Swedish postal operator that delivers letters and parcels and offers online tracking of shipments. When it runs on a website it operates as a third party processor whose scripts, cookies and network requests are loaded into the browsers of your European visitors.

Data and cookies CityMail collects

In a typical deployment CityMail processes recipient and address details, tracking identifiers and, on tracking widgets, device and connection data. Most of this information qualifies as personal data under the GDPR because it can be linked to an identifiable person, directly or through online identifiers stored on the device.

GDPR and ePrivacy implications

Any storage of or access to information on a visitor device is governed by Article 5(3) of the ePrivacy Directive, transposed into national law across the EU. The GDPR then governs the subsequent processing, so CityMail must have a valid legal basis, a clear retention period and transparent information for the data subject.

Consent requirements

Because CityMail sets cookies or identifiers that are not strictly necessary to deliver a service the visitor explicitly requested, prior, freely given, specific and informed consent is required before it loads. Scripts must stay blocked until the visitor accepts, and refusal must be as easy as acceptance.

International data transfers

CityMail reports hosting in Sweden (European Union), which keeps the core processing inside the European Economic Area. You should still confirm the location of any subprocessors and content delivery nodes, because a single non European endpoint can still trigger a transfer.

Practical compliance steps

List CityMail in your records of processing and your cookie policy, load it only through a consent management platform, document the consent you collect and review the vendor data processing agreement at least once a year. Test the site with consent refused to make sure no identifier is set before a choice is made.

Compliance

CityMail and the GDPR

CityMail is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Legal basis
Contract (Art. 6(1)(b) GDPR) for core functionality; consent (Art. 6(1)(a) GDPR) for optional cookies
Risk level
low
Applicable regulations
GDPR; ePrivacy Directive 2002/58/EC; national rules (TTDSG, CNIL guidelines, LSSI)

Impact assessment (DPIA)

Assess the volume and sensitivity of data processed through CityMail, whether visitors are profiled or tracked across sites, and any transfer outside the EEA. A formal DPIA is advisable where CityMail enables large scale monitoring or combines data from several sources.

Sample text for your banner

We use CityMail to power parts of this site. It may store cookies and identifiers on your device and process related data. With your consent we activate CityMail. You can withdraw your consent at any time from the cookie settings.
Cookies and trackers

What CityMail sets and contacts

Tracking method
First party cookies and analytics scripts
Server location
Sweden (European Union)

Cookies set (2)

NameTypeDurationPurpose
citymail_sessionnecessarySessionMaintains the website session
_gaanalytics2 yearsAudience measurement

Third-party domains contacted (1)

  • citymail.se
Questions

Frequently asked questions about CityMail

Can't find your question? Write to us, we answer fast.

What cookies does CityMail set?

CityMail typically stores session identifiers and, depending on configuration, analytics or marketing cookies. The exact names and lifetimes appear in the cookie table on this page, and you should scan your own site because deployments differ.

Do I need consent to use CityMail?

Yes. CityMail sets cookies or identifiers that are not strictly necessary, so under Article 5(3) ePrivacy you must obtain prior consent before it loads.

What is the legal basis for CityMail?

The non essential cookies rely on consent under Article 6(1)(a) GDPR combined with Article 5(3) ePrivacy. Strictly necessary processing can rely on contract under Article 6(1)(b) or legitimate interest under Article 6(1)(f).

Does CityMail transfer data to the United States or other third countries?

CityMail reports hosting in Sweden (European Union), so by default data stays in the EEA. Verify subprocessors and CDN nodes, since one non European endpoint can still create a transfer to a third country.

Do I need a DPIA for CityMail?

A DPIA is required when processing is likely to result in a high risk, for example large scale tracking or profiling. Where CityMail monitors behaviour at scale or combines data sources, run a DPIA before going live.

How do I implement CityMail in a compliant way?

Load CityMail only after consent through a consent management platform, keep it blocked by default, document each consent, list it in your records and cookie policy, and sign a data processing agreement with the vendor.

Are there alternatives to CityMail?

Yes. Depending on your goal you can choose privacy first or cookieless tools, or self hosted options that keep data in the EEA. Whichever you pick, the same consent and transparency duties apply.

How do I update my cookie policy for CityMail?

Add CityMail to the cookie policy with its purpose, the cookies it sets, their duration and the recipient, note any third country transfer and the safeguard used, and refresh the entry whenever you change configuration or after a new cookie scan.

Same category

More services: E-commerce

See the whole category

Globo Also Bought

Globo Also Bought is a popular web platform powering millions of websites worldwide, offering a flexible and extensible foundation for building any type of online presence. It provides themes, plugins, and a user-friendly admin interface for developers and non-technical users. Globo Also Bought supports e-commerce, blogging, portfolios, and enterprise websites with robust customization options. With a massive community and continuous updates, Globo Also Bought remains a leading web development choice.

Preferences

Ecwid

Ecwid is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Ecwid integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Ecwid helps organizations maintain robust websites that meet user expectations and technical requirements.

Preferences

FinConnect

FinConnect is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. FinConnect integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, FinConnect helps organizations maintain robust websites that meet user expectations and technical requirements.

Preferences

AfterShip

AfterShip is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. AfterShip supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, AfterShip ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.

Preferences

Bold Options

Bold Options is a popular web platform powering millions of websites worldwide, offering a flexible and extensible foundation for building any type of online presence. It provides themes, plugins, and a user-friendly admin interface for developers and non-technical users. Bold Options supports e-commerce, blogging, portfolios, and enterprise websites with robust customization options. With a massive community and continuous updates, Bold Options remains a leading web development choice.

Preferences

Confer With

Confer With is a marketing platform that equips businesses with tools to amplify their digital presence and drive customer acquisition. It supports audience segmentation, campaign automation, and cross-channel engagement. Confer With provides real-time analytics and reporting dashboards for performance measurement and strategy optimization. By combining data intelligence with marketing execution, Confer With helps deliver the right message to the right audience at the right time.

Marketing

Make your site compliant today.

Free up to 25,000 sessions a month. No credit card, no commitment.

Create my bannerScan my site