Userlink
Userlink is an AI customer service platform for e-commerce stores. Its AI agents answer shoppers' questions in a chat on the store, guide them to suitable products and handle routine support requests. The chat widget loads Userlink's scripts and processes the messages and details shoppers enter, which are then processed by Userlink.
Userlink and the GDPR
Userlink is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.
What Userlink sets and contacts
The cookies of Userlink are not documented in the catalog yet. To see what is actually set on your site, run a free scan.
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