Customer support

Upscope

UnclassifiedOfficial website

Upscope is a co-browsing and screen sharing tool for customer support and sales teams. Once its script is installed on a website, an agent can view a visitor's page in real time, with the visitor's agreement, and guide them by pointing or clicking. Since it captures what happens on the page during a session, its use should be explained in the privacy notice.

Compliance

Upscope and the GDPR

Upscope is classified as “Unclassified”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

What Upscope sets and contacts

The cookies of Upscope are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

Ada

Ada is a web accessibility solution that helps websites comply with ADA, WCAG, and accessibility standards. It provides automated scanning, remediation tools, and compliance monitoring to ensure content is accessible to all users, including those with disabilities. Ada offers screen reader optimization, keyboard navigation support, and color contrast adjustment. With regular audits and reporting, Ada helps create inclusive digital experiences for everyone.

Preferences

LocaliQ Live Chat

LocaliQ Live Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. LocaliQ Live Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, LocaliQ Live Chat helps convert visitors into customers.

Marketing

OnSIP

OnSip is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. OnSip supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, OnSip ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.

Preferences

Karoo Chat

Karoo Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Karoo Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Karoo Chat helps convert visitors into customers.

Preferences

Front Chat

Front Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Front Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Front Chat helps convert visitors into customers.

Preferences

Pancake

Pancake is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Pancake supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Pancake ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.

Marketing

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