Tiledesk
Tiledesk is an open-source live chat and chatbot platform from Italy, used to answer website visitors through a chat widget with human agents or automated bots. The widget loads from Tiledesk or a self-hosted server and stores conversation data. It may use cookies or local storage to keep sessions, so its use should be covered by the consent policy.
Tiledesk and the GDPR
Tiledesk is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.
What Tiledesk sets and contacts
The cookies of Tiledesk are not documented in the catalog yet. To see what is actually set on your site, run a free scan.
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