Smilee
Smilee is a Finnish customer service platform that adds live chat, chatbots and video chat to websites, so visitors can contact a business and get answers in real time. Its chat widget loads from Smilee's servers and keeps identifiers to maintain conversations, so it is usually covered by the site's consent setup.
Smilee and the GDPR
Smilee is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.
What Smilee sets and contacts
The cookies of Smilee are not documented in the catalog yet. To see what is actually set on your site, run a free scan.
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