Sharpen
Sharpen is a cloud contact center platform for customer service teams. It routes calls, chats, emails and other conversations to agents, and offers reporting and quality management tools for supervisors. When a website uses Sharpen's chat or contact features, the visitor's messages and contact details are processed by Sharpen.
Sharpen and the GDPR
Sharpen is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.
What Sharpen sets and contacts
The cookies of Sharpen are not documented in the catalog yet. To see what is actually set on your site, run a free scan.
HubSpot Chat
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Kustomer
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BokaBord
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Salesforce Service Cloud
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Botsify
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Wikit Live Chat
Wikit Live Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Wikit Live Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Wikit Live Chat helps convert visitors into customers.
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