Customer support

Posh

Posh is an American company that builds conversational AI for banks and credit unions. Its products include chat assistants for websites and online banking, voice assistants for phone lines and tools that help support agents answer questions. When its chat assistant is embedded on a site, conversations and visit data are processed by Posh.

Compliance

Posh and the GDPR

Posh is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

What Posh sets and contacts

The cookies of Posh are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

HelpCrunch

HelpCrunch is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. HelpCrunch integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, HelpCrunch helps organizations maintain robust websites that meet user expectations and technical requirements.

Preferences

Voximplant

Voximplant is a cloud-based communication platform that provides voice calling, VoIP, and telephony solutions for businesses. It supports call tracking, recording, IVR systems, and intelligent call routing. Voximplant integrates with CRM and helpdesk tools, enabling teams to manage voice interactions from a unified interface. With analytics and reporting, Voximplant helps businesses measure call performance and improve customer engagement.

Preferences

Smartsupp

Smartsupp is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Smartsupp supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Smartsupp ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.

Preferences

AskSpot

AskSpot is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. AskSpot integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. With scalable infrastructure, AskSpot makes advanced AI accessible to all teams.

Preferences

Joonbot

Joonbot is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Joonbot supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Joonbot ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.

Preferences

HappyFox Live Chat

HappyFox Live Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. HappyFox Live Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, HappyFox Live Chat helps convert visitors into customers.

Preferences

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