Customer support

Forethought AI

Forethought is an AI platform for customer support that automates answers to customer questions and helps agents triage and resolve tickets. It can be added to a website as a chat widget that responds to visitors. The widget loads from Forethought's servers and processes conversation and visitor data, so its use should be covered in the privacy notice and consent setup.

Compliance

Forethought AI and the GDPR

Forethought AI is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

What Forethought AI sets and contacts

The cookies of Forethought AI are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

Mojo Helpdesk

Mojo Helpdesk is a customer support and helpdesk platform that helps businesses manage, track, and resolve customer inquiries efficiently. It provides a unified ticketing system, knowledge base, and multi-channel support across email, chat, phone, and social media. Mojo Helpdesk features automated ticket routing, SLA management, and self-service portals, enabling faster resolutions, higher satisfaction, and reduced operational costs for support teams.

Preferences

Marker.io

Marker is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Marker integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Marker helps organizations maintain robust websites that meet user expectations and technical requirements.

Preferences

Chaport

Chaport is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Chaport supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Chaport ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.

Preferences

REVE Chat

REVE Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. REVE Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, REVE Chat helps convert visitors into customers.

Preferences

Elevio

Elevio is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Elevio integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Elevio helps organizations maintain robust websites that meet user expectations and technical requirements.

Customer support

Hoiio

Hoiio is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Hoiio integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Hoiio helps organizations maintain robust websites that meet user expectations and technical requirements.

Preferences

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