Daktela Omnichannel
Daktela Omnichannel is contact centre software from the Czech company Daktela that brings calls, emails, web chat and messaging into one interface for support and sales teams. On a website it typically appears as a chat widget or callback form. The widget loads scripts from Daktela and passes visitors' messages and contact details to the service.
Daktela Omnichannel and the GDPR
Daktela Omnichannel is classified as “Marketing”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.
What Daktela Omnichannel sets and contacts
The cookies of Daktela Omnichannel are not documented in the catalog yet. To see what is actually set on your site, run a free scan.
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