Customer support

Carrot quest

Preferences

Carrot quest is a customer engagement platform combining live chat, chatbots, pop-ups and email to communicate with website visitors. Its script loads from Carrot quest's servers, tracks visitor behaviour on the site and uses cookies to identify visitors and link their actions to a profile.

Compliance

Carrot quest and the GDPR

Carrot quest is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

What Carrot quest sets and contacts

The cookies of Carrot quest are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

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