Apple Business Chat
Apple Business Chat, now called Apple Messages for Business, lets customers start a conversation with a company directly in the Messages app on their Apple devices. Websites add a chat button or link that opens Messages; the conversation then runs through Apple and the company's customer service platform, which receive the messages.
Apple Business Chat and the GDPR
Apple Business Chat is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.
What Apple Business Chat sets and contacts
The cookies of Apple Business Chat are not documented in the catalog yet. To see what is actually set on your site, run a free scan.
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