Aidbase
Aidbase is an AI customer support platform aimed mainly at SaaS companies. It combines a chatbot that answers questions from the company's own documentation with ticketing and a shared email inbox. The chat widget is embedded on the website and sends visitor messages to Aidbase, so it may store data in the browser and fall under consent rules.
Aidbase and the GDPR
Aidbase is classified as “Marketing”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.
What Aidbase sets and contacts
The cookies of Aidbase are not documented in the catalog yet. To see what is actually set on your site, run a free scan.
Flyspray
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