Customer support

Acquire Cobrowse

Acquire Cobrowse is the co-browsing feature of Acquire, a customer engagement platform that also offers live chat and video calls. It lets a support or sales agent view a visitor's browser session in real time and guide them on the page, with sensitive fields masked. Its script shares page activity with Acquire, so visitors should be informed and consent rules applied.

Compliance

Acquire Cobrowse and the GDPR

Acquire Cobrowse is classified as “Marketing”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

What Acquire Cobrowse sets and contacts

The cookies of Acquire Cobrowse are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

Replyment

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Genesys Cloud

Genesys Cloud is a web hosting and cloud infrastructure provider delivering reliable, scalable hosting solutions for websites and applications of all sizes. It offers shared, VPS, and dedicated server options with SSD storage, global CDN, and automated backups. Genesys Cloud provides one-click deployment, managed databases, and 24/7 monitoring. With high uptime guarantees and developer-friendly tools, Genesys Cloud ensures optimal performance at scale.

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Tawk.to

Tawk.to is a user preference and personalization service that helps websites deliver customized experiences based on individual visitor settings and choices. It manages preferences for content display, communication channels, and interaction styles. Tawk.to integrates with website platforms to remember and apply user choices consistently across sessions. With privacy-compliant preference storage, Tawk.to enhances satisfaction by ensuring tailored browsing experiences for every visitor.

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ActivEngage

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Navu

Navu is a marketing platform that equips businesses with tools to amplify their digital presence and drive customer acquisition. It supports audience segmentation, campaign automation, and cross-channel engagement. Navu provides real-time analytics and reporting dashboards for performance measurement and strategy optimization. By combining data intelligence with marketing execution, Navu helps deliver the right message to the right audience at the right time.

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