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What does WordPress.com do?

Automattic managed WordPress blogging platform, distinct from self hosted WordPress.org. Includes WordPress.com Stats and Jetpack, and WordAds on free plans, with data sent to the United States.

What WordPress.com Is

WordPress.com is the managed blogging and website platform hosted by Automattic Inc. It is distinct from self hosted WordPress.org, which is the open source software you install on your own server. On WordPress.com, Automattic hosts your site and provides built in features such as WordPress.com Stats, Jetpack and, on free and lower tier plans, WordAds advertising.

Data and Cookies

WordPress.com loads analytics pixels from stats.wp.com and pixel.wp.com and may set strictly necessary login cookies such as wordpress_ and wp-settings_, plus TK analytics cookies including tk_ai, tk_lr and tk_qs. On free and lower tier plans, WordAds adds advertising cookies. The pixels count visits and, for ads, support delivery and measurement.

Self Hosted WordPress.org Difference

This service is the hosted WordPress.com, not self hosted WordPress.org. With WordPress.org you control hosting and which plugins run, so analytics and ads are only present if you add them. WordPress.com bundles Stats and, on lower tiers, ads by default, which changes the consent and transfer profile.

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GDPR and ePrivacy

Login and session cookies that are strictly necessary to run a site the user logged into are exempt from consent. WordPress.com Stats, Jetpack TK analytics and WordAds are not strictly necessary, so under the ePrivacy Directive they require prior consent, with consent under Article 6(1)(a) GDPR as the lawful basis.

Data Transfers

Automattic processes data in the United States, a third country. Loading the stats pixels and ad scripts transfers visitor data, including IP addresses, to the United States under the EU Standard Contractual Clauses. Disclose this transfer and the safeguards in your privacy notice.

Practical Compliance Steps

Use a consent banner to gate Stats, Jetpack analytics and WordAds until consent, and keep strictly necessary login cookies separate. On a paid plan you can disable ads, and you can limit or anonymise stats. List WordPress.com in your cookie policy and record the United States transfer.

GDPR consent category

Other

Websites using WordPress.com must obtain user consent under GDPR regulations.

Legal basisConsent under Article 6(1)(a) GDPR is required for the WordPress.com Stats, Jetpack and TK analytics cookies and for WordAds. Strictly necessary login and session cookies (wordpress_ and wp-settings-) are exempt from consent.
Risk levelmedium
Applicable regulationsGDPR, ePrivacy Directive (Cookie Law), EU Standard Contractual Clauses

DPIA considerations

A DPIA is useful because WordPress.com combines stats analytics, Jetpack TK cookies and WordAds advertising on lower tier plans. Assess the cookies set, the United States transfer under SCCs and the separation of strictly necessary login cookies.

Sample consent text

This WordPress.com site uses Stats, Jetpack and, depending on the plan, WordAds advertising. These features set cookies and transfer data to Automattic in the United States. Do you consent to these stats and advertising cookies?

Technical details

Tracking methodAutomattic hosted WordPress.com loads Jetpack and WordPress.com Stats pixels from stats.wp.com and pixel.wp.com, embedded content, and WordAds advertising on free and lower tier plans. Pixels and TK analytics cookies measure visits and serve ads.
Server locationUnited States (Automattic Inc.)
Data transferred outside the EUWordPress.com is operated by Automattic in the United States, so analytics and advertising data are transferred to a third country. Automattic relies on the EU Standard Contractual Clauses for these transfers. Strictly necessary login and session cookies are exempt from consent but still involve the same hosting.

Third-party domains contacted

wordpress.comwp.comstats.wp.compixel.wp.coms0.wp.compublic-api.wordpress.comwidgets.wp.com

Cookies placed

NameTypeDurationPurpose
tk_aiThird-partyPersistentAutomattic TK analytics cookie that stores an anonymous identifier for Jetpack and WordPress.com Stats measurement.
tk_lrThird-party1 yearAutomattic TK referrer analytics cookie used to record the landing referrer for stats.
tk_qsThird-partySessionAutomattic TK analytics cookie used to gather short term session information for stats.
wordpress_First-partySessionStrictly necessary WordPress login authentication cookie set when a user signs in to manage the site.
wp-settings-First-party1 yearFunctional cookie that stores a logged in user interface preferences for the WordPress admin.

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Frequently asked questions

Which cookies does WordPress.com set?

WordPress.com may set strictly necessary login cookies such as wordpress_ and wp-settings_, TK analytics cookies including tk_ai, tk_lr and tk_qs for Jetpack and WordPress.com Stats, and WordAds advertising cookies on free and lower tier plans.

Do I need consent for WordPress.com Stats and WordAds?

Yes. WordPress.com Stats, Jetpack TK analytics and WordAds are not strictly necessary, so they require prior consent under the ePrivacy Directive before they load.

What is the legal basis for WordPress.com cookies?

Stats and advertising cookies rely on consent under Article 6(1)(a) GDPR. The strictly necessary login and session cookies such as wordpress_ and wp-settings_ are exempt from consent.

Does WordPress.com transfer data to the United States?

Yes. WordPress.com is operated by Automattic in the United States, so loading the stats pixels and ad scripts transfers visitor data, including IP addresses, to the United States under the EU Standard Contractual Clauses.

Is a DPIA needed for WordPress.com?

A DPIA is recommended where you use Stats, Jetpack analytics and WordAds together, as these combine measurement and advertising with a United States transfer. Assess the cookies, the consent flow and the SCC based transfer.

How do I implement WordPress.com compliantly?

Use a consent banner to gate Stats, Jetpack analytics and WordAds until consent, keep strictly necessary login cookies separate, list WordPress.com in your cookie policy and record the United States transfer in your processing records.

What are the alternatives to ads on WordPress.com?

On a paid WordPress.com plan you can disable WordAds, which removes the advertising cookies. You can also limit or anonymise Stats, or move to self hosted WordPress.org where you choose whether to run analytics or ads at all.

How do I update my cookie policy for WordPress.com?

Add an entry naming Automattic, the Stats and Jetpack TK cookies, WordAds advertising cookies where applicable, the strictly necessary login cookies, and the United States transfer under the SCCs, with a link to Automattic's cookie policy.