Userlink
Userlink est une plateforme de service client par IA pour les boutiques en ligne. Ses agents IA répondent aux questions des acheteurs dans un chat sur la boutique, les orientent vers les produits adaptés et traitent les demandes de support courantes. Le widget de chat charge les scripts de Userlink et traite les messages et informations saisis par les acheteurs.
Userlink et le RGPD
Userlink est classé dans la catégorie « Préférences ». Sur un site qui vise des visiteurs européens, il ne doit se charger qu'après le consentement du visiteur, et doit figurer dans votre politique de cookies.
Ce que Userlink dépose et contacte
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