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SiteSpect

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What does SiteSpect do?

SiteSpect is a US based A/B testing, multivariate testing, personalisation and feature flagging platform founded in 2004 and headquartered in Boston. It is distinguished by its server-side reverse proxy architecture (Origin Mode), which removes the flicker effect of client-side tools. For European customers, the default US deployment requires Standard Contractual Clauses; EU based reverse proxies are available on request.

What is SiteSpect

SiteSpect is a US based experimentation and personalisation platform founded in 2004, headquartered in Boston, Massachusetts. It supports A/B testing, multivariate testing, personalisation, feature flagging and server-side experimentation. SiteSpect is distinguished by its Origin Mode reverse proxy architecture, which delivers variants from the server to the visitor and avoids the flicker effect typical of client-side tools.

Data and cookies collected

SiteSpect processes visitor IP, user agent, page URL, referrer, basket events, conversion events and any custom attributes the customer sends. It sets first party cookies (SSID, SSRT) to keep variant assignment and session state consistent. In Origin Mode the cookie is set server side; in the JavaScript SDK mode, the cookie is set client side. Conversion events can be sent to SiteSpect or to integrated analytics tools.

GDPR and ePrivacy implications

SiteSpect is a data processor under Art. 28 GDPR. Variant assignment cookies are non essential and require consent under Art. 5(3) ePrivacy. The reverse proxy architecture means SiteSpect can see all request and response data, which raises significant data minimisation considerations: configure it to inspect only what is needed and exclude sensitive endpoints. Personalisation that builds a profile may trigger Art. 22 GDPR safeguards if it leads to significant decisions.

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Consent requirements

Explicit consent is required for the variant cookies and for any persistent personalisation identifier. A simple AB test that does not profile individuals and uses session only cookies may rely on legitimate interest after a strict balancing, but most deployments require consent. Personalisation based on logged in user attributes still requires a lawful basis under the customer''s own framework.

Data transfers outside the EEA

Default SiteSpect deployment processes data in the United States. EU customers can request EU based reverse proxies in Frankfurt or Dublin. US transfers rely on SCCs and the EU US Data Privacy Framework where SiteSpect is certified. Document both transfer mechanisms and run a Transfer Impact Assessment for US deployments.

Practical compliance steps

Sign SiteSpect''s DPA, request the EU reverse proxy if available, configure the proxy to inspect only the required URLs and parameters, exclude sensitive endpoints (account, payment, health), load AB tests after cookie consent, document SiteSpect as a sub processor and run a TIA for US deployments.

GDPR consent category

Analytics

Websites using SiteSpect must obtain user consent under GDPR regulations.

Legal basisConsent (Art. 6(1)(a) GDPR) for personalisation cookies and behavioural testing; Legitimate interest (Art. 6(1)(f) GDPR) may apply for minimal AB testing that does not profile individuals, with strict balancing
Risk levelmedium
Applicable regulationsGDPR, ePrivacy Directive (Cookie Law), CCPA, EU US Data Privacy Framework

DPIA considerations

SiteSpect processes visitor IP, user agent, page URLs, variant assignments and conversion events. Key DPIA considerations: (1) variant assignment cookies are typically first party and non essential, requiring consent under Art. 5(3) ePrivacy; (2) the server-side proxy can inspect personal data in real time, raising data minimisation considerations; (3) US deployment triggers SCCs and EU US Data Privacy Framework, EU deployment is available; (4) personalisation based on persistent identifiers builds a profile that should be disclosed; (5) feature flagging based on user attributes (logged in user data) requires the customer's own lawful basis; (6) integrations with analytics tools (GA4, Adobe Analytics) add their own data flows.

Sample consent text

With your consent, we use SiteSpect to run A/B tests and personalise content on our site. SiteSpect places first party cookies to keep your variant assignment consistent across pages. Data is processed in the United States under Standard Contractual Clauses, or in our EU reverse proxy if selected.

Technical details

Tracking methodServer-side reverse proxy or hybrid JavaScript tag for A/B testing, multivariate testing, personalisation and feature flagging; first-party cookies for variant assignment and visitor consistency
Server locationUnited States (Boston, MA) with optional EU presence (Frankfurt, Dublin) for customers requiring EU data residency
Data transferred outside the EUSiteSpect, Inc. is headquartered in Boston, Massachusetts. The default deployment processes data in the United States; EU options are available on request and rely on EU based reverse proxies. Transfers to US infrastructure are covered by Standard Contractual Clauses under Art. 46(2)(c) GDPR and the EU US Data Privacy Framework where applicable.

Third-party domains contacted

sitespect.comsitespect.netsitespect-cdn.comcdn.sitespect.com

Cookies placed

NameTypeDurationPurpose
SSIDMarketing1 yearPersistent first party visitor identifier used by SiteSpect to keep variant assignment consistent across pages and sessions.
SSRTFunctionalSessionStores runtime and session state used by SiteSpect Origin Mode reverse proxy to maintain experimentation context.
SSPVAnalytics30 daysCounts page views per visitor for SiteSpect goal tracking and engagement analysis.

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Frequently asked questions

What cookies does SiteSpect set?

SiteSpect typically sets first party cookies SSID (visitor identifier used for variant assignment, 1 year) and SSRT (session/runtime state). In Origin Mode the cookie is set by the reverse proxy on the customer domain; in the SDK mode it is set by JavaScript.

Do I need consent to use SiteSpect?

Yes for persistent variant cookies and any personalisation that builds a profile. A short session only test that does not link to a persistent identifier may rely on legitimate interest after a strict balancing, but most production deployments need cookie consent.

What is the legal basis for processing via SiteSpect?

Consent (Art. 6(1)(a) GDPR) for variant cookies and persistent personalisation. Legitimate interest (Art. 6(1)(f) GDPR) only for minimal AB testing that does not profile individuals. Contract (Art. 6(1)(b) GDPR) if testing is explicitly part of a service the user signed up for.

Where does SiteSpect process and store data?

Default deployment processes in the United States. EU customers can request EU based reverse proxies in Frankfurt or Dublin. US transfers rely on SCCs and the EU US Data Privacy Framework where SiteSpect is certified.

Is a DPIA required for SiteSpect?

A DPIA is recommended for any large scale personalisation deployment, when SiteSpect inspects payment, account or health endpoints, or when feature flags affect significant decisions (pricing, access). The DPIA should cover the reverse proxy inspection scope, US transfers and Art. 22 GDPR safeguards.

How do I deploy SiteSpect compliantly?

Sign the DPA, choose an EU reverse proxy if available, restrict the inspected URLs and parameters to the minimum, exclude sensitive endpoints, load AB test variants only after consent, document SiteSpect in your sub processor list and run a TIA for US transfers.

What are GDPR friendly alternatives to SiteSpect?

EU based experimentation tools include Kameleoon (France), AB Tasty (France), Convert.com (Spain) and Webtrends Optimize (UK). Open source alternatives include GrowthBook, Wasabi and Unleash. Server side experiments via your own backend with first party identifiers can also be lower risk.

How should I update my privacy policy for SiteSpect?

Disclose SiteSpect as a personalisation processor, name SSID and SSRT cookies with their duration, explain whether you use Origin Mode or SDK mode, describe the data inspected by the reverse proxy, mention US transfers under SCCs and the EU US Data Privacy Framework, and link SiteSpect's privacy notice and DPA.