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How Firefish Software handles cookies and personal data, and what European websites must do to use it in a GDPR and ePrivacy compliant way.
Firefish Software is a recruitment and applicant tracking software. It is a recruitment customer relationship and applicant tracking software used by agencies to manage candidates and vacancies. When it runs on a website it operates as a third party processor whose scripts, cookies and network requests are loaded into the browsers of your European visitors.
In a typical deployment Firefish Software processes candidate profiles and applications, contact data, session identifiers and recruiter analytics. Most of this information qualifies as personal data under the GDPR because it can be linked to an identifiable person, directly or through online identifiers stored on the device.
Any storage of or access to information on a visitor device is governed by Article 5(3) of the ePrivacy Directive, transposed into national law across the EU. The GDPR then governs the subsequent processing, so Firefish Software must have a valid legal basis, a clear retention period and transparent information for the data subject.
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Because Firefish Software sets cookies or identifiers that are not strictly necessary to deliver a service the visitor explicitly requested, prior, freely given, specific and informed consent is required before it loads. Scripts must stay blocked until the visitor accepts, and refusal must be as easy as acceptance.
Firefish Software hosts data in the United Kingdom, a third country covered by a UK adequacy decision, and may use further subprocessors. Transfers of personal data outside the European Economic Area need an appropriate safeguard such as an adequacy decision or Standard Contractual Clauses, together with a transfer impact assessment where required.
List Firefish Software in your records of processing and your cookie policy, load it only through a consent management platform, document the consent you collect and review the vendor data processing agreement at least once a year. Test the site with consent refused to make sure no identifier is set before a choice is made.
Websites using Firefish Software must obtain user consent under GDPR regulations.
DPIA considerations
Assess the volume and sensitivity of data processed through Firefish Software, whether visitors are profiled or tracked across sites, and any transfer outside the EEA. A formal DPIA is advisable where Firefish Software enables large scale monitoring or combines data from several sources.
Sample consent text
We use Firefish Software to power parts of this site. It may store cookies and identifiers on your device and process related data. With your consent we activate Firefish Software. You can withdraw your consent at any time from the cookie settings.
Third-party domains contacted
firefishsoftware.comCookies placed
| Name | Type | Duration | Purpose |
|---|---|---|---|
| firefish_session | necessary | Session | Maintains the logged in session |
| _ga | analytics | 2 years | Audience measurement |
| _hjSessionUser | analytics | 1 year | Session replay and heatmaps |
Firefish Software uses cookies for user preferences — inform visitors with a consent banner.
Firefish Software typically stores session identifiers and, depending on configuration, analytics or marketing cookies. The exact names and lifetimes appear in the cookie table on this page, and you should scan your own site because deployments differ.
Yes. Firefish Software sets cookies or identifiers that are not strictly necessary, so under Article 5(3) ePrivacy you must obtain prior consent before it loads.
The non essential cookies rely on consent under Article 6(1)(a) GDPR combined with Article 5(3) ePrivacy. Strictly necessary processing can rely on contract under Article 6(1)(b) or legitimate interest under Article 6(1)(f).
Firefish Software hosts data in the United Kingdom, a third country covered by a UK adequacy decision, and may use further subprocessors. Any such transfer needs Standard Contractual Clauses or an adequacy decision and a transfer impact assessment.
A DPIA is required when processing is likely to result in a high risk, for example large scale tracking or profiling. Where Firefish Software monitors behaviour at scale or combines data sources, run a DPIA before going live.
Load Firefish Software only after consent through a consent management platform, keep it blocked by default, document each consent, list it in your records and cookie policy, and sign a data processing agreement with the vendor.
Yes. Depending on your goal you can choose privacy first or cookieless tools, or self hosted options that keep data in the EEA. Whichever you pick, the same consent and transparency duties apply.
Add Firefish Software to the cookie policy with its purpose, the cookies it sets, their duration and the recipient, note any third country transfer and the safeguard used, and refresh the entry whenever you change configuration or after a new cookie scan.