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What does Pixenio do?

Pixel based tracking and conversion attribution platform for advertisers. Sets a first party identifier cookie, captures page and event signals, and forwards hashed events to ad networks via Conversions APIs.

What Pixenio is

Pixenio is a pixel based tracking and conversion attribution platform aimed at advertisers and performance marketing teams. It installs a small JavaScript snippet that loads a tracking pixel, sets a first party identifier and listens for events such as page views, add to cart, lead and purchase. The events are sent in real time to the Pixenio backend, which deduplicates them and forwards hashed versions to advertising partners through the Conversions API of Meta, Google Ads, TikTok and similar networks.

What data and cookies Pixenio collects

Pixenio writes a first party identifier cookie named px_id that stores a unique visitor identifier, plus a session cookie that records the active campaign and traffic source. Each event carries the URL, the user agent, the IP address, the timestamp and a payload that may include the product identifier, the conversion value, the currency and hashed user attributes such as the email address, the phone number, the first name and the last name when the advertiser passes them to the pixel.

GDPR and ePrivacy implications

The Pixenio pixel is not strictly necessary for the requested service, so Article 5(3) of the ePrivacy Directive requires prior informed consent before the script loads and writes any cookie. The processing of visitor identifiers and hashed personal attributes for advertising measurement relies on consent under Article 6(1)(a) GDPR. The CNIL, the Italian Garante, the German DSK and the Belgian APD have all confirmed that tracking pixels of this kind cannot rely on legitimate interest.

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Consent and user controls

The Pixenio script must be blocked by the consent management platform until the marketing or advertising category has been actively accepted. Refusal must be as easy as acceptance, the banner must list Pixenio and its downstream partners, and the privacy policy must explain the hashing, the retention and the rights of the visitor under Articles 15, 17 and 21 GDPR. Pixenio also exposes an opt out endpoint that resets the identifier cookie.

Data transfers and hosting

Pixenio operates on a global cloud infrastructure with AWS regions in the United States and the European Union. At least one ingestion endpoint is hosted in the United States, and the forwarded events reach advertising partners that are themselves established outside the EEA. Transfers from the EEA rely on the EU US Data Privacy Framework or on standard contractual clauses, complemented by a transfer impact assessment maintained by Pixenio.

Practical compliance steps

Block the Pixenio script behind the consent management platform, use EU ingestion endpoints when available, restrict the event payload to the strict minimum, avoid sending special category data, configure short retention for raw events, sign the Pixenio data processing addendum, document the transfer mechanism, declare Pixenio in the privacy policy and run periodic checks with the browser developer tools to confirm that no event fires before consent is given.

GDPR consent category

Analytics

Websites using Pixenio must obtain user consent under GDPR regulations.

Legal basisConsent (Article 6(1)(a) GDPR and Article 5(3) ePrivacy Directive) for the advertising pixel and the first party identifier cookies. Consent under Article 9(2)(a) GDPR is required if the events expose special category data such as health or political opinions.
Risk levelhigh
Applicable regulationsGDPR, ePrivacy Directive, CNIL guidelines on advertising trackers, German TDDDG, Italian Garante guidelines of 10 June 2021, EU US Data Privacy Framework, CCPA and CPRA for US visitors.

DPIA considerations

A DPIA is strongly recommended because Pixenio combines visitor identification, large scale tracking and the export of hashed personal data to several advertising partners. Document the scope of the events sent, the hashing method, the retention period, the partners that receive the data and the legal basis for any special category data exposed by the events.

Sample consent text

We use Pixenio to measure the effectiveness of our advertising. This sets a first party identifier cookie and sends hashed events such as page views and conversions to our advertising partners. We need your consent to enable this tracker. You can accept, refuse or withdraw your consent at any time.

Technical details

Tracking methodJavaScript pixel with first party identifier cookies and server side event forwarding
Server locationGlobal (Pixenio cloud infrastructure on AWS regions in the US and EU)
Data transferred outside the EUPixenio routes pixel events through its global infrastructure, with at least one ingestion endpoint in the United States. Hashed user attributes such as email and phone numbers are forwarded to advertising partners that operate Conversions APIs, including Meta, Google and TikTok. Transfers from the EEA rely on the EU US Data Privacy Framework or on standard contractual clauses, depending on the partner.

Third-party domains contacted

pixenio.comcdn.pixenio.comevents.pixenio.comapi.pixenio.com

Cookies placed

NameTypeDurationPurpose
px_idhttp_persistent13 monthsFirst party identifier cookie that stores a unique visitor ID used to attribute events to a single user across sessions.
px_sesshttp_sessionSessionSession cookie that records the active campaign, ad source and landing page during the current visit.
px_convhttp_persistent30 daysStores the most recent conversion event reference to deduplicate browser and server side events.
px_optouthttp_persistent5 yearsRecords the visitor opt out choice so that Pixenio stops setting identifier cookies on future visits.

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Frequently asked questions

Which cookies does Pixenio set?

Pixenio sets a first party identifier cookie called px_id that stores a unique visitor identifier, plus a session cookie that records the active campaign and traffic source. These cookies are written by the Pixenio pixel running on the publisher domain.

Is user consent required to load Pixenio?

Yes. The Pixenio pixel is an advertising tracker that writes non essential identifiers and forwards hashed personal attributes. Prior opt in consent is mandatory under Article 5(3) of the ePrivacy Directive. The script must remain blocked until the visitor has accepted the marketing category.

What is the legal basis for processing?

Consent under Article 6(1)(a) GDPR for the cookies and the hashed events. If the events expose special category data such as health, religion or political views, explicit consent under Article 9(2)(a) GDPR is additionally required.

Are data transferred to the United States?

Yes. At least one Pixenio ingestion endpoint is hosted in the United States, and the events reach advertising partners like Meta, Google or TikTok that are also US based. Transfers from the EEA rely on the EU US Data Privacy Framework or on standard contractual clauses, with a transfer impact assessment.

Do I need a DPIA for Pixenio?

Yes. The combination of visitor identification, large scale tracking and the export of hashed personal data to multiple advertising partners triggers Article 35 GDPR. A DPIA must cover the scope of events, the hashing, the retention, the partners and any special category data risk.

How do I implement Pixenio in a compliant way?

Load the Pixenio pixel through your consent management platform only after the marketing category has been accepted, restrict the event payload to the strict minimum, avoid special category data, sign the data processing addendum, prefer EU ingestion endpoints and document the transfer mechanism.

Are there alternatives to Pixenio?

Alternative pixel and Conversions API products include Meta Pixel paired with the Meta Conversions API, Google Ads Enhanced Conversions, TikTok Events API, server side Google Tag Manager and Stape. All of them face similar GDPR obligations.

How do I update the cookie policy?

Add a dedicated entry for Pixenio, list the px_id and session cookies, describe the retention, mention that hashed events are forwarded to the advertising partners chosen by the publisher and provide a direct link to the Pixenio privacy notice and the opt out endpoint.