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Gator

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What does Gator do?

Gator is an email marketing and engagement platform that lets businesses design, send and measure email campaigns and tie email engagement back to on site behaviour through pixels, links and cookies. For EU senders, Gator triggers GDPR obligations on lawful basis for marketing, recipient consent management, and ePrivacy obligations on any on site cookies it sets through landing pages.

What Gator is and how it works

Gator is an email marketing and engagement platform. Senders compose campaigns in the Gator editor, send to subscribers, and measure deliveries, opens, clicks and downstream conversions. Gator embeds a tracking pixel in each email and rewrites links through its own redirector. An optional JavaScript snippet on the sender''s website ties email engagement back to on site behaviour and conversions.

What data Gator collects

Subscriber email, name, custom attributes provided by the sender, IP address at open time, user agent, geolocation derived from IP, email open and click events, link destination, on site cookies and conversion events when the JavaScript snippet is deployed.

GDPR and ePrivacy implications

Sending marketing email to EU recipients requires either consent or the soft opt in for existing customers under recital 47 GDPR and national ePrivacy transpositions. The tracking pixel itself is server side and does not store anything on the device. The on site cookies set by Gator on landing pages do require prior consent.

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Consent requirements

Capture explicit consent at subscription with a clear privacy notice. Provide a one click unsubscribe in every email. Manage soft opt in only for existing customers and for similar products. Gate any on site Gator cookie behind a Consent Management Platform.

International data transfers

Gator stores subscriber data and engagement logs on US infrastructure. Transfers rely on SCCs, on the EU US Data Privacy Framework where Gator is certified, and on supplementary measures such as encryption and strict access controls. Review the sub processor list.

Practical compliance steps

Sign a DPA, request the sub processor list, configure double opt in for new subscribers, document the legal basis per audience segment, gate the on site snippet behind consent, set conservative retention, and run a DPIA for profiling. Update the privacy notice and cookie policy to reflect Gator''s activity.

GDPR consent category

Analytics

Websites using Gator must obtain user consent under GDPR regulations.

Legal basisEmail tracking pixels do not require ePrivacy consent on the recipient device, but the underlying email marketing itself requires either consent (article 6(1)(a) GDPR) or a soft opt in for existing customers (recital 47 GDPR). On site cookies set by Gator on landing pages require prior consent under article 5(3) ePrivacy.
Risk levelmedium
Applicable regulationsGDPR, ePrivacy Directive, national cookie laws, CAN SPAM where applicable, CASL for Canadian recipients.

DPIA considerations

A DPIA is recommended where Gator profiles EU recipients based on engagement, segments large databases, or imports personal data from third parties. Document necessity, retention of engagement logs, the use of tracking pixels, the on site cookies, transfers to the US and the safeguards.

Sample consent text

We use Gator to send marketing emails and measure their engagement, including open and click tracking. Email engagement data is processed on Gator's US infrastructure under Standard Contractual Clauses. Any cookies dropped by Gator on our website require your consent.

Technical details

Tracking methodEmail marketing and engagement analytics. Gator embeds tracking pixels in email campaigns, deploys an optional JavaScript snippet on landing pages, and stores cookies to attribute opens, clicks and on site conversions back to specific recipients and campaigns.
Server locationUnited States primary infrastructure, with potential regional cloud deployments. Customer data is processed in US data centres unless an EU region is specifically provisioned.
Data transferred outside the EUGator transfers email engagement and on site behavioural data of EU subscribers to the United States. Transfers rely on Standard Contractual Clauses and on the EU US Data Privacy Framework where Gator is certified, plus supplementary measures.

Third-party domains contacted

gator.ioapp.gator.iotrack.gator.io

Cookies placed

NameTypeDurationPurpose
gtr_visitorpersistent1 yearFirst party visitor identifier used by Gator on site snippet to attribute on site behaviour to a known email recipient. Requires consent.
gtr_sessionsessionsessionSession identifier used by Gator on site snippet to group page views into a single session. Requires consent.

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Frequently asked questions

What cookies does Gator set?

Gator does not set cookies through the tracking pixel in emails (it works server side). When the optional on site snippet is loaded, Gator may set a first party visitor cookie and a session cookie to attribute on site behaviour to a known recipient. These on site cookies require prior consent.

Is consent required to use Gator?

For sending marketing emails, you need either consent under article 6(1)(a) GDPR or the soft opt in for existing customers (recital 47 and ePrivacy transpositions). For any cookie Gator sets on your website, prior consent under article 5(3) ePrivacy is required.

What is the legal basis for Gator?

Marketing: explicit consent for cold prospects, soft opt in for existing customers and similar products. Service emails (order confirmations): performance of contract. On site cookies: prior consent. Profiling based on engagement: consent if it leads to significant decisions.

Does Gator transfer data to the US?

Yes. Subscriber and engagement data is processed on US infrastructure. Transfers rely on Standard Contractual Clauses, on the EU US Data Privacy Framework when Gator is certified, and on supplementary measures such as encryption and access controls.

Do we need a DPIA for Gator?

A DPIA is recommended when Gator is used to profile EU recipients based on engagement, to merge external data sources, or to drive automated decisions. Cover purposes, retention, profiling, sub processors and US transfers.

How do we implement Gator compliantly?

Sign a DPA, configure double opt in for new contacts, document the lawful basis per segment, embed a clear unsubscribe link, gate the on site snippet behind consent, set short retention on engagement logs and limit access to the platform.

What alternatives to Gator exist?

EU friendly alternatives include Brevo (Sendinblue), Mailjet, ActiveTrail, Klaviyo (with EU controls), Mailerlite, GetResponse, Sarbacane and Mailing Manager. Several offer EU data residency, which simplifies transfer compliance.

How do we update the cookie policy when using Gator?

List the Gator on site cookies (visitor and session identifiers), purposes (email attribution, on site engagement), lifetime, and legal basis (consent). Mention the transfer of subscriber and engagement data to the US in the broader privacy notice rather than the cookie policy. Refresh on sub processor changes.