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What does Airtable do?

Airtable is a US cloud platform combining spreadsheet and relational database features, with collaborative bases, automations and embedded Forms. Airtable Forms can be published on third party websites to collect respondent data, which is transferred to Airtable, Inc. in the United States.

What Airtable is and how it processes personal data

Airtable is a US SaaS platform that mixes spreadsheet flexibility with relational database features. Customers create bases to manage projects, CRM, content calendars, HR pipelines and many other use cases. Airtable also offers Forms, Interfaces, Automations and an AI assistant. Personal data can enter Airtable in two distinct ways: as records typed or imported by authenticated users (employees, contractors), or as respondent data submitted through an embedded Airtable Form on a public website. Each path has different legal implications under GDPR.

Cookies and tracking on airtable.com and embedded forms

The airtable.com web app sets first party session cookies such as brw, AWSALB and _airtable_session, plus product analytics cookies through Segment, Mixpanel, Google Analytics and Hotjar. Embedded Airtable Forms loaded through an iframe will set first party airtable.com cookies in a third party context when the form is displayed on a publisher site. From an ePrivacy perspective these non essential cookies require prior, freely given, specific, informed and unambiguous consent before being read or written on the visitor terminal.

GDPR implications of EU US data transfers

Airtable, Inc. processes data primarily in AWS US regions. Even when employees in the EU collaborate on a base, the underlying storage and most platform telemetry flow through US infrastructure. Airtable self certifies under the EU US Data Privacy Framework and also signs the EU Standard Contractual Clauses through its Data Processing Addendum. Controllers must perform a Transfer Impact Assessment for routine transfers, particularly when categories of data include sensitive information or large numbers of EU data subjects. EU data residency on AWS Frankfurt is available only on the Enterprise Scale plan.

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Consent obligations for publishers embedding Airtable Forms

When a publisher embeds an Airtable Form, the iframe loads airtable.com and sets cookies before the visitor interacts. Under Art. 5(3) ePrivacy Directive transposed into national law (TTDSG in Germany, article 82 of the Loi Informatique et Libertés in France, article 22.2 of the LSSI in Spain) the publisher must obtain prior consent for non essential cookies and disclose the third party recipient. The cleanest implementation is to defer iframe injection until consent is granted, or to replace the form with a self hosted alternative when the visitor refuses consent.

Practical compliance steps for using Airtable

Sign the Airtable Data Processing Addendum and store it with your processor inventory. Map which bases hold personal data and classify the categories of data subjects. Enable single sign on, two factor authentication and granular base permissions. For Airtable Forms embedded on EU facing properties, defer loading until consent, name Airtable in your cookie banner and privacy policy, and link to the Airtable privacy notice. Disable Airtable AI features on bases containing personal data unless you have assessed the additional processing. Review subprocessor changes regularly.

GDPR consent category

Analytics

Websites using Airtable must obtain user consent under GDPR regulations.

Legal basisStrictly necessary session cookies on airtable.com (login, CSRF, load balancing) do not require consent. Embedded Airtable Forms collecting respondent data on a publisher website rely on Art. 6(1)(b) GDPR (contract) or Art. 6(1)(a) (consent) depending on context. Analytics and product telemetry cookies (Segment, Mixpanel, Hotjar) require prior consent under Art. 6(1)(a) GDPR and Art. 5(3) ePrivacy.
Risk levelmedium
Applicable regulationsGDPR, ePrivacy Directive (Cookie Law), CCPA, EU US Data Privacy Framework

DPIA considerations

Airtable is a general purpose SaaS and most bases process internal business data, but publishing Airtable Forms to collect respondent data from website visitors changes the risk profile. A DPIA is recommended when forms collect special category data (Art. 9 GDPR), when bases are used as a CRM or HR system at scale, or when Airtable AI features process personal data. Identify Airtable as a processor in the record of processing activities, sign the Airtable Data Processing Addendum, document the EU US transfer mechanism (DPF self certification and Standard Contractual Clauses) and assess the transfer impact in light of US surveillance laws (FISA 702, EO 14086).

Sample consent text

This page embeds an Airtable Form provided by Airtable, Inc. (United States). When you submit the form, your responses, IP address and technical metadata are transferred to Airtable on our behalf. Click Accept to load and submit the form.

Technical details

Tracking methodCloud database/spreadsheet hybrid SaaS accessed via web app and APIs. Sets first party session cookies (brw, AWSALB, _airtable_session) on airtable.com, plus analytics cookies (Segment, Mixpanel, Google Analytics, Hotjar) for product telemetry. Embedded Airtable Forms collect respondent data directly through airtable.com
Server locationUnited States. Airtable, Inc. is headquartered in San Francisco and operates primarily on AWS US regions (us-west-2, us-east-1). Enterprise Scale customers can request data residency in the EU on AWS Frankfurt (eu-central-1), but this is gated to the top tier plan.
Data transferred outside the EUAirtable, Inc. is a US controller. Default storage and processing happen in the US, with subprocessors including AWS, Stripe, Segment, Mixpanel, Cloudflare and Datadog. Airtable relies on Standard Contractual Clauses and self certifies under the EU US Data Privacy Framework. EU customers using Airtable Forms to collect personal data trigger a controller to processor transfer to the United States unless EU data residency is enabled on the Enterprise Scale plan.

Third-party domains contacted

airtable.comairtableusercontent.comapi.segment.ioapi.mixpanel.comstatic.hotjar.com

Cookies placed

NameTypeDurationPurpose
brwFirst party (airtable.com browser identifier)Persistent (1 year)Identifies the browser across visits to the Airtable web app, used to fingerprint sessions and bind to authenticated users
AWSALBStrictly necessary (AWS load balancer)Persistent (7 days)Routes the visitor to a consistent AWS Application Load Balancer target for the Airtable web app
_airtable_sessionStrictly necessary (authentication)SessionMaintains the authenticated user session in the Airtable web app and embedded forms
ajs_anonymous_idAnalytics (Segment)Persistent (1 year)Anonymous identifier set by Segment to stitch product telemetry events across pageviews
mp_*Analytics (Mixpanel)Persistent (1 year)Mixpanel distinct id used to attribute product analytics events to a recurring browser

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Frequently asked questions

What cookies does Airtable set on my website?

When you embed an Airtable Form, the iframe loads airtable.com and sets first party cookies on that domain, including brw, AWSALB and _airtable_session. The Airtable web app on airtable.com also loads Segment, Mixpanel, Google Analytics and Hotjar, which set their own analytics cookies. These cookies appear in a third party context from the publisher perspective and require disclosure.

Do I need consent before loading an Airtable Form?

Yes. Embedded Airtable Forms set non essential cookies and load third party scripts before the visitor interacts, so prior consent under Art. 5(3) ePrivacy and Art. 6(1)(a) GDPR is required. Defer the iframe until consent is granted, and present a clear placeholder explaining the third party transfer.

What is the legal basis for processing Airtable form data?

For the form submission itself, the legal basis is typically Art. 6(1)(b) GDPR (performance of a contract or pre contractual measure) when the form is part of a service request, or Art. 6(1)(a) GDPR (consent) when the form gathers marketing or research data. Analytics and product telemetry cookies always rely on Art. 6(1)(a) consent.

Are Airtable data transfers to the United States compliant?

Airtable, Inc. self certifies under the EU US Data Privacy Framework and signs the EU Standard Contractual Clauses in its Data Processing Addendum. EU controllers must perform a Transfer Impact Assessment and document supplementary measures such as encryption in transit and at rest. EU data residency on AWS Frankfurt is gated to the Enterprise Scale plan.

When is a DPIA needed for Airtable?

A DPIA is recommended when Airtable bases hold special category data (Art. 9 GDPR), function as a CRM or HR system with large numbers of subjects, when Airtable AI features process personal data, or when forms are used for sensitive intake. Document Airtable as a processor, the DPF and SCC transfer mechanisms, retention periods and the rights workflow.

How do I implement Airtable in a GDPR compliant way?

Sign the Airtable Data Processing Addendum, map bases that contain personal data, enable SSO, two factor authentication and granular permissions. For embedded forms, defer iframe loading until consent and disclose the US transfer in the cookie banner and privacy policy. Disable Airtable AI on sensitive bases and review subprocessor updates regularly.

What are EU based alternatives to Airtable Forms?

For form collection alone you can consider EU hosted alternatives such as Tally (Belgium), Formbricks (Germany, self hosted), Framaforms (France) or NoCoDB self hosted on EU infrastructure. These options reduce or eliminate transfers to the United States, but lack the broader Airtable base and automation ecosystem.

How do I update my cookie policy and ROPA for Airtable?

In your cookie policy list the airtable.com cookies that the embedded form sets, plus the analytics cookies loaded by airtable.com (Segment, Mixpanel, Hotjar). In your record of processing activities, add Airtable as a processor for the relevant base or form, name Airtable, Inc. as the data importer, reference the DPF and SCCs, and document retention periods and access controls.