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Enterprise Bot
Enterprise Bot ist eine Plattform für Conversational AI, mit der Unternehmen Chatbots und virtuelle Assistenten für den Kundenservice erstellen. Auf einer Website beantwortet ihr Chat-Widget Fragen von Besuchern und kann Gespräche an Mitarbeitende übergeben. Die eingegebenen Nachrichten werden von der Plattform verarbeitet, was Ihre Datenschutzerklärung abdecken sollte.
Enterprise Bot und die DSGVO
Enterprise Bot ist als „Präferenzen“ eingestuft. Auf einer Website für Besucher aus der EU darf der Dienst erst nach deren Einwilligung laden und muss in Ihrer Cookie-Richtlinie aufgeführt sein.
Was Enterprise Bot setzt und kontaktiert
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