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Sharpen
Sharpen ist eine Cloud-Contact-Center-Plattform für Kundenservice-Teams. Sie leitet Anrufe, Chats, E-Mails und weitere Anfragen an Mitarbeitende weiter und bietet Teamleitungen Berichte und Werkzeuge für das Qualitätsmanagement. Nutzt eine Website den Chat oder die Kontaktfunktionen von Sharpen, verarbeitet Sharpen die Nachrichten und Kontaktdaten der Besucher.
Sharpen und die DSGVO
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Was Sharpen setzt und kontaktiert
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