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Honeybadger is an application error monitoring, uptime, and check in service for developers. It captures exceptions, errors, and performance data from web applications. Error reports may inadvertently contain personal data from stack traces and request context. Data is hosted on US infrastructure.
Honeybadger is an application monitoring service providing error tracking, uptime monitoring, and check ins. Server side agents and a JavaScript snippet capture exceptions with full stack traces, request context (headers, parameters, session data), and environment details. Error reports may inadvertently contain personal data visible in stack traces, such as user IDs, email addresses, IP addresses, and request parameters.
Honeybadger is US based (AWS). DPA with SCCs and SOC 2 Type II. Legal basis: legitimate interest for error monitoring. Key compliance steps: execute DPA, configure data scrubbing to filter personal data from error reports before transmission, set error data retention limits, review what request context is captured, avoid logging sensitive parameters. The JavaScript snippet does not set cookies but does capture browser errors. Alternatives: GlitchTip (open source self hosted), Sentry (self hosted option available), Bugsnag (Smartbear).
Websites using Honeybadger must obtain user consent under GDPR regulations.
DPIA considerations
DPIA recommended as error monitoring may capture personal data inadvertently. Assess: types of data in stack traces (user IDs, emails, IP addresses), request context data captured, JavaScript error tracking on visitor browsers, data retention for error reports, US hosting.
Sample consent text
This application uses Honeybadger for error monitoring. Technical error data including request context may be transmitted to Honeybadger servers in the US. This monitoring helps us maintain service quality and resolve issues.
Third-party domains contacted
www.honeybadger.ioapp.honeybadger.ioapi.honeybadger.ioCookies placed
| Name | Type | Duration | Purpose |
|---|---|---|---|
| _honeybadger_session | authentication | Session | Dashboard session cookie for the Honeybadger web application. |
| _honeybadger_csrf | security | Session | CSRF protection for the Honeybadger dashboard. |
Honeybadger uses cookies for user preferences — inform visitors with a consent banner.
The JavaScript snippet does not set cookies. Server side agents operate without cookies. Dashboard sets auth cookies.
Generally no for error monitoring (legitimate interest). The JS snippet does not set cookies. Dashboard cookies are for team members.
Legitimate interest (Art. 6(1)(f)) for application monitoring and security.
Yes. US based, AWS. DPA with SCCs. SOC 2 Type II.
Recommended as error reports may inadvertently contain personal data from stack traces.
DPA, configure data scrubbing to filter PII from error reports, set retention limits, review captured context.
GlitchTip (open source self hosted), Sentry (self hosted option), Bugsnag, Rollbar.
Honeybadger JS snippet sets no cookies. Mention error monitoring in privacy policy, noting potential PII in error context.