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iubenda

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What does Iubenda do?

Iubenda is an Italian, EU based consent and privacy management platform that combines a privacy and cookie policy generator, a Consent Management Platform (CMP) certified by the IAB TCF v2.2 and a Consent Database for proof of consent. It is one of the most widely deployed compliance solutions in southern Europe and a sovereign alternative to US based vendors.

What is Iubenda?

Iubenda is an Italian compliance suite founded in 2011 in Bologna and acquired by Team.Blue (a European hosting group) in 2022. It is one of the most widely deployed privacy and consent solutions in Italy, France, Spain and Germany, with more than 100 000 customers worldwide. The platform combines three pillars: a Privacy and Cookie Policy generator, a Consent Management Platform certified IAB TCF v2.2, and a Consent Database used to demonstrate proof of consent under Article 7(1) GDPR. As a sovereign EU vendor, Iubenda is often preferred over OneTrust or TrustArc by southern European customers who want to avoid US based processors.

Cookies and data collected

The Iubenda CMP sets first party cookies named _iub_cs and _iub_cs_id (12 months) which contain the consent record (categories accepted or rejected, timestamp, consent version, ID). When the IAB TCF integration is active, the standard euconsent-v2 string is also stored. The consent proof is sent to Iubenda servers (AWS EU regions) for storage in the Consent Database, ensuring compliance with the documentation requirement of Article 7(1) GDPR. No browsing behaviour, IP address or device fingerprint is collected by Iubenda itself.

GDPR and ePrivacy compliance

Iubenda is designed around the privacy by design principle of Article 25 GDPR. The CMP blocks non essential scripts before the user clicks accept, offers granular category controls (necessary, functional, analytics, marketing) as required by the CNIL since 2020, and provides a reject button with the same visual weight as the accept button to comply with EDPB guidance. The IAB TCF v2.2 certification ensures interoperability with the European programmatic advertising ecosystem.

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Data transfers and hosting

Iubenda processes data exclusively in the European Union, on AWS regions in Ireland (eu-west-1) and Frankfurt (eu-central-1). No transfer to the United States or other third countries takes place, which removes the need for SCCs and Schrems II analysis. This is one of the main reasons French and Spanish customers choose Iubenda over OneTrust, Cookiebot (Denmark, but EU based servers) or TrustArc. The data processing agreement is available in the Iubenda dashboard, and the company acts as a processor for the website operator.

How to implement Iubenda correctly

Load the Iubenda CMP script in the head before any other tracking tag, enable Prior Consent Mode so non essential scripts are blocked before the user clicks accept, activate the Per Category consent controls, configure the Consent Database to retain proof for 12 to 24 months and pair the CMP with the Iubenda Privacy and Cookie Policy generator so the wording stays synchronised. For sites using Google services, enable Google Consent Mode v2 to forward consent signals to Google Tag Manager.

GDPR consent category

Essential

Websites using Iubenda must obtain user consent under GDPR regulations.

Legal basisLegitimate interest of the controller under Article 6(1)(f) GDPR combined with the legal obligation to demonstrate consent under Article 7(1) GDPR. The consent record is the proof retained by the controller.
Risk levellow
Applicable regulationsGDPR, ePrivacy Directive 2002/58/EC, Italian Codice Privacy, French CNIL guidelines, German TDDDG, Spanish LSSI, IAB TCF v2.2

DPIA considerations

Iubenda is a low risk processor: it only stores the consent decision and the privacy policy text. A full DPIA is generally not required, but document the legal basis (Article 6(1)(f) and 7(1) GDPR), the EU only data flow and the 12 month retention of the consent record in your record of processing activities.

Sample consent text

This website uses Iubenda, an Italian consent management platform certified by the IAB TCF v2.2 framework. Iubenda processes your data exclusively in the European Union (AWS Ireland and Frankfurt) and stores your consent record for 12 months as proof under Article 7(1) GDPR.

Technical details

Tracking methodJavaScript Consent Solution loaded from cdn.iubenda.com. First party cookies record the consent decision. IAB TCF v2.2 support. Server side consent storage available for proof of consent. No analytics or marketing data collected by Iubenda itself.
Server locationEuropean Union (Iubenda is part of Reverbero S.r.l., headquartered in Bologna, Italy, with infrastructure on AWS regions in the EU)

Third-party domains contacted

cdn.iubenda.comconsent.iubenda.comcs.iubenda.com

Cookies placed

NameTypeDurationPurpose
_iub_cs-*first_party12 monthsStores the user consent record for the Iubenda CMP: categories accepted or rejected, timestamp, consent version. Required to apply the user choice on every page load.
_iub_cs_idfirst_party12 monthsUnique anonymous identifier of the consent record, used to retrieve and audit consent proof in the Iubenda Consent Database dashboard.
euconsent-v2first_party12 monthsStandard IAB TCF v2.2 consent string, set when the TCF integration is active. Required for interoperability with the European programmatic advertising ecosystem.

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Frequently asked questions

Which cookies does Iubenda set?

Iubenda sets first party cookies _iub_cs and _iub_cs_id (12 months) which contain the consent record (accepted or rejected categories, timestamp, version, ID). When the IAB TCF integration is active, the standard euconsent v2 string is also stored. No browsing behaviour or fingerprint is collected.

Do users have to consent to Iubenda itself?

No. Iubenda cookies are strictly necessary under Article 5(3) ePrivacy Directive: they are required to record and prove the consent choice. The CMP loads before the user clicks accept, in line with CNIL, AEPD, Garante and TTDSG guidance.

What is the legal basis for using Iubenda?

Iubenda relies on the legitimate interest of the controller under Article 6(1)(f) GDPR combined with the legal obligation to demonstrate consent under Article 7(1) GDPR. The website operator is the controller, Iubenda the processor.

Does Iubenda transfer data to the United States?

No. Iubenda processes data exclusively on AWS EU regions (Ireland and Frankfurt). There is no transfer to the United States or other third countries, which removes the need for SCCs and Schrems II analysis. This is the main reason Iubenda is preferred over US based CMPs.

Is a DPIA required for Iubenda?

No. Iubenda is a low risk processor that only stores the consent record and the policy text. A full DPIA is not required; document the legal basis, EU only data flow and 12 month retention of the consent record in the record of processing activities.

How do I implement Iubenda correctly?

Load the Iubenda CMP script in the head before any other tracking tag, enable Prior Consent Mode, activate Per Category controls, configure the Consent Database to retain proof for 12 to 24 months, and pair it with the Iubenda policy generator. Enable Google Consent Mode v2 if you use Google services.

What are the alternatives to Iubenda?

EU based alternatives include Axeptio (France), Cookiebot (Denmark), Usercentrics (Germany), CookieFirst (Netherlands), CookieYes (UE) and Didomi (France). Open source: Klaro, Orejime, Tarteaucitron and CookieConsent by Orest Bida.

How do I keep my cookie policy up to date with Iubenda?

Iubenda includes an automatic cookie scanner that detects new vendors and updates the cookie policy text monthly. Enable the email notification, review the categorisation before publishing, and reflect the change in the privacy notice whenever a new processor or purpose is added.