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Rakuten Advertising

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What does Rakuten Advertising do?

Rakuten Advertising (formerly Rakuten Marketing, originally LinkShare) is one of the largest global affiliate marketing networks. It connects advertisers, publishers, and influencers, and tracks affiliate clicks and conversions across web and mobile. On a publisher site, Rakuten Advertising fires affiliate click redirects (linksynergy.com) and conversion pixels that drop persistent cookies to attribute sales to the referring publisher. The platform is part of the Rakuten Group (Japan), with US operations and EU subsidiaries.

What Rakuten Advertising is

Rakuten Advertising is the digital marketing arm of the Rakuten Group (Tokyo, Japan), formed from the acquisition of LinkShare (one of the original affiliate marketing networks). It runs one of the largest affiliate marketing networks worldwide, with advertisers, publishers, influencers, and a programmatic display offering. Headquartered in San Mateo, California, with significant European operations through Rakuten Marketing UK Limited and Rakuten Marketing Europe BV, it powers affiliate programmes for many EU advertisers.

What data Rakuten Advertising processes

On affiliate link click: the click is redirected through linksynergy.com (or a Rakuten-branded subdomain), which logs the referring publisher, the destination URL, the visitor IP, the user agent, and drops an attribution cookie. On conversion: the advertiser fires a Rakuten conversion pixel that posts back the order ID, the order value, the SKUs (in some integrations), and possibly a hashed customer email. The platform stitches these events to attribute commission to the publisher.

GDPR and ePrivacy implications

The attribution cookie is a third-party persistent identifier and the conversion pixel introduces a cross-context data flow. Both qualify as non-essential under ePrivacy and TTDSG and require consent. The data processing relies on Art. 6(1)(a) consent. Special care is needed when hashed emails or order-level personal data are passed: even hashed identifiers can be personal data when combined with the visitor IP and the order context.

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International data transfers

Rakuten Advertising operates globally. EU data residency exists for publisher and advertiser dashboards through the European subsidiaries, but global reporting and reconciliation involve US processing. Japan, the home of Rakuten Group, benefits from an EU adequacy decision under Art. 45 GDPR, simplifying intra-group transfers. US transfers rely on Standard Contractual Clauses and on the EU-US Data Privacy Framework.

Practical compliance steps

Sign the Rakuten Advertising DPA, gate all Rakuten pixels and click redirects behind your CMP, integrate with TCF v2 for IAB-aligned signalling, document the data flows (click capture vs. conversion postback) in your RoPA, hash personal data before sending it as conversion identifiers, document the global data flows including Japan and the US, and inform visitors clearly in the privacy notice.

GDPR consent category

Marketing

Websites using Rakuten Advertising must obtain user consent under GDPR regulations.

Legal basisConsent (Art. 6(1)(a) GDPR) for the affiliate tracking pixels and the cross-site identifier
Risk levelhigh
Applicable regulationsGDPR, ePrivacy Directive (Cookie Law), TTDSG, CCPA, IAB Tech Lab TCF v2, EU-Japan adequacy decision (for Rakuten Group internal transfers)

DPIA considerations

Rakuten Advertising captures clicks on affiliate links, drops attribution cookies on click and on conversion, and reconciles the data across publishers and advertisers. Key DPIA considerations: (1) the attribution cookie is a third-party persistent identifier with cross-site tracking potential, requiring consent under ePrivacy and TTDSG; (2) the conversion data sent to Rakuten typically includes the order ID, the order value, and (depending on the implementation) the customer email hash, which can constitute personal data; (3) the data is reconciled across the global Rakuten network, with reporting in the US; (4) Japan benefits from an EU adequacy decision, but US transfers still require SCCs and DPF; (5) the publisher/advertiser relationship may make the data flow controller-to-controller, controller-to-processor, or joint controllership, which must be documented.

Sample consent text

Our website participates in the Rakuten Advertising affiliate network. When you click on an affiliate link or complete a purchase from a Rakuten ad, Rakuten Advertising drops a cookie to attribute the action to the referring publisher. Data is processed by Rakuten Marketing globally, with EU residency where contractually agreed and US reconciliation for reporting. Transfers rely on Standard Contractual Clauses, the EU-US Data Privacy Framework, and the EU-Japan adequacy decision.

Technical details

Tracking methodAffiliate JavaScript tracker (tags.rmp.rakuten.com), conversion pixels, click redirects via linksynergy.com, and server-to-server APIs for postback conversions
Server locationGlobal: Rakuten Marketing LLC (a subsidiary of Rakuten Group, Inc., headquartered in Tokyo, Japan) operates from the United States (San Mateo, California) with European offices and regional data residency in EU through Rakuten Marketing UK Limited and Rakuten Marketing Europe.
Data transferred outside the EURakuten Advertising processes click and conversion data across its global infrastructure. EU customer data is typically processed in Rakuten EU data centres; affiliate network data is reconciled in the US for aggregated reporting. Transfers rely on Standard Contractual Clauses under Art. 46(2)(c) GDPR. Japan benefits from an EU adequacy decision, which simplifies any transfer to the parent Rakuten Group.

Third-party domains contacted

rakutenadvertising.comwww.rakutenadvertising.comlinksynergy.comclick.linksynergy.comrakutenmarketing.comtags.rmp.rakuten.comtrack.linksynergy.com

Cookies placed

NameTypeDurationPurpose
rmstoreMarketing / AttributionUp to 90 daysThird-party cookie set on the linksynergy.com domain when the visitor clicks an affiliate link. Records the referring publisher (Site ID and Merchant ID) so that a subsequent purchase can be attributed to the right partner.
ranSiteID_*Marketing / AttributionUp to 90 daysNumeric site identifier of the affiliate publisher, used together with rmstore to assign the commission once the visitor completes a purchase on the advertiser site.
rmrefMarketing / AttributionUp to 90 daysStores the referring URL or campaign code passed at the time of the affiliate click, used for sub-affiliate or campaign-level reporting.
midMarketing / AttributionUp to 90 daysMerchant identifier set during the affiliate click redirect on linksynergy.com.
Rakuten Smart Pixel (first-party)Marketing / ConversionUp to 90 daysWhen the advertiser deploys the first-party Rakuten Smart Pixel, an equivalent attribution cookie is set under the advertiser domain to mitigate third-party cookie restrictions in modern browsers.

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Frequently asked questions

What cookies does Rakuten Advertising set?

Rakuten Advertising sets third-party cookies on linksynergy.com and other Rakuten Marketing domains during the affiliate click redirect (typically rmstore, mid, ranSiteID with up to 60-90 days persistence) and a conversion cookie when a purchase is recorded. Some advertiser deployments also use first-party cookies via the Rakuten Smart Pixel.

Does Rakuten Advertising require user consent?

Yes. The attribution cookies and the conversion pixel are non-essential under ePrivacy and TTDSG and require consent. The affiliate tracking should be gated behind a Consent Management Platform, ideally integrated with the IAB TCF v2 framework.

What is the legal basis for using Rakuten Advertising?

Consent (Art. 6(1)(a) GDPR) for the attribution cookies and the cross-context conversion tracking.

Does Rakuten Advertising transfer data to the United States?

Yes. Even with EU residency for dashboards, the global reporting and reconciliation involve US processing. Transfers rely on Standard Contractual Clauses and the EU-US Data Privacy Framework. Intra-group transfers to Japan benefit from the EU-Japan adequacy decision.

Do I need a DPIA for Rakuten Advertising?

Yes for any publisher or advertiser with significant volumes. The cross-site tracking, the cross-context conversion data, and the multi-jurisdiction processing all warrant DPIA documentation.

How do I implement Rakuten Advertising compliantly?

Sign the Rakuten Advertising DPA, gate all tags and click redirects behind your CMP, integrate with IAB TCF v2, document data flows (click capture vs conversion postback) in your RoPA, hash personal data before passing as identifiers, and clearly inform visitors about the affiliate program in the privacy notice.

What are the alternatives to Rakuten Advertising?

Other affiliate networks with EU presence include Awin (Germany/UK), CJ Affiliate (US, EU operations), Impact (US, EU residency available), TradeDoubler (Sweden), Effiliation/Adverline (France), Webgains (UK), Daisycon (Netherlands), and Tradedoubler (Sweden).

How do I update the cookie policy for Rakuten Advertising?

List the Rakuten attribution cookies (third-party on linksynergy.com and related domains) with name, purpose, duration. Mention Rakuten Marketing as the controller, the global data flows (EU residency, US reconciliation, Japan group), and the SCCs/DPF transfer mechanisms. Provide a CMP toggle to refuse the affiliate tracking.