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What does Drip do?

Drip is a US based e commerce CRM and marketing automation platform owned by Leadpages Inc. It combines email marketing, SMS, on site personalization and visitor analytics. Drip sets first party cookies on the merchant site, identifies known subscribers and tracks their behaviour across products. Personal data is processed on US infrastructure, requiring consent under GDPR and ePrivacy and a documented Standard Contractual Clauses based transfer.

What is Drip?

Drip is a US e commerce focused CRM and marketing automation platform owned by Leadpages Inc. It is widely used by Shopify, Magento and WooCommerce stores to send segmented email campaigns, run automated workflows and personalise the on site experience. Drip ties anonymous browser activity to known subscriber profiles using a JavaScript snippet and server side webhooks from the e commerce platform.

What data and cookies does Drip collect?

The Drip snippet sets persistent first party cookies (typically _drip_visitor and _drip_client) to identify the visitor across product and category pages. It records page views, product interactions, cart events, purchases, email and SMS engagement and any custom events configured by the merchant. When the visitor authenticates or submits an email address, the anonymous profile is merged with the identified subscriber record.

GDPR and ePrivacy implications

The Drip cookies are not strictly necessary and require ePrivacy consent before the snippet runs. Direct marketing emails sent through Drip require GDPR Article 6(1)(a) consent (or the soft opt in for existing customers under specific national rules). Profiling of individual subscribers triggers transparency obligations and the right to object under Article 21.

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Consent requirements

Block the Drip snippet via your CMP until consent is obtained. Use a clear opt in for marketing emails at sign up time and a separate opt in for SMS. Respect unsubscribe requests in real time and synchronise them across Drip workflows.

Data transfers to third countries

Drip processes data on US infrastructure operated by Leadpages Inc. Standard Contractual Clauses cover the transfer under Article 46 GDPR. Document the transfer in your Records of Processing Activities and complete a Transfer Impact Assessment for high volume European deployments.

Practical compliance steps

Sign the Drip DPA with SCCs, configure the CMP to block the snippet pre consent, document Drip in the privacy policy with the US transfer disclosure, list its cookies in the cookie policy and configure data retention in the Drip account. Audit any CRM or e commerce integrations to keep the data flows mapped in your Records of Processing Activities.

GDPR consent category

Marketing

Websites using Drip must obtain user consent under GDPR regulations.

Legal basisConsent (Art. 6(1)(a) GDPR) for cookie based tracking and direct marketing emails. Contract performance (Art. 6(1)(b)) may apply to transactional emails directly tied to a purchase or account.
Risk levelmedium
Applicable regulationsGDPR, ePrivacy Directive (2002/58/EC), national ePrivacy implementations (CNIL recommendation in France, TTDSG/TDDDG in Germany, LSSI and LOPDGDD in Spain), CAN SPAM Act, CCPA/CPRA

DPIA considerations

A DPIA is recommended for Drip deployments that process behavioural data of large numbers of European subscribers, that integrate with CRM systems combining engagement and transaction data, or that automate decisions such as audience segmentation at scale. The combination of cookie tracking, identified subscriber profiling and US transfer warrants formal assessment.

Sample consent text

We use Drip to send marketing emails and to track behaviour across our website to personalise communications. Drip sets cookies and processes your data, including email and browsing events, on US infrastructure. Please accept to enable personalised marketing.

Technical details

Tracking methodJavaScript snippet that sets first party cookies, captures page views, form submissions, e commerce events and identifies subscribers via email or anonymous user ID. Server side webhook integrations push events to Drip from e commerce platforms and CRMs.
Server locationUnited States (Drip and AWS infrastructure)
Data transferred outside the EUDrip is operated by Leadpages Inc. in the United States. Subscriber data, behavioural events and email engagement are processed on US infrastructure. Standard Contractual Clauses apply for European customers.

Third-party domains contacted

getdrip.comtag.getdrip.comapi.getdrip.com

Cookies placed

NameTypeDurationPurpose
_drip_visitorfirst_party2 yearsPersistent visitor identification across product pages
_drip_clientfirst_partySessionClient side session tracking
_drip_subscriberfirst_party2 yearsIdentified subscriber linkage

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Frequently asked questions

What cookies does Drip set?

Persistent first party cookies including _drip_visitor, _drip_client and _drip_subscriber to identify visitors and known subscribers across the merchant site, plus session level cookies that track product interactions and cart events.

Does Drip require consent under GDPR?

Yes. The Drip snippet sets cookies and processes IP and behavioural data on page load before any user interaction, requiring prior ePrivacy consent. Marketing emails additionally require an opt in under GDPR Article 6(1)(a).

What is the legal basis for Drip?

Consent for cookie based tracking and direct marketing emails. Contract performance may apply to transactional emails directly tied to a purchase or account.

Does Drip transfer data outside the EU?

Yes. Drip is operated by Leadpages Inc. in the United States. Subscriber data and behavioural events are processed on US infrastructure with Standard Contractual Clauses as the transfer mechanism.

Do I need a DPIA for Drip?

Recommended for deployments processing large volumes of European subscriber data, integrating with CRMs that combine engagement and transaction data, or automating segmentation and decisioning at scale.

How do I implement Drip compliantly?

Block the snippet via your CMP, sign the DPA with SCCs, document Drip in the privacy policy, list cookies in the cookie policy, configure retention in the Drip account and audit CRM integrations.

Are there EU based alternatives to Drip?

Brevo (France), Sarbacane (France), Mailjet (France), CleverReach (Germany) and Klaviyo with EU configuration provide e commerce focused email automation with EU data residency.

How do I update my cookie policy for Drip?

Add the _drip_visitor, _drip_client and _drip_subscriber cookies with name, category (marketing), duration and purpose. Reference Drip and Leadpages Inc. as US based processors and link to their privacy policy.