SignalZen
SignalZen ist eine Kundensupport-Plattform für kleine Unternehmen, die Live-Chat, einen mit dem eigenen Firmenwissen trainierten KI-Assistenten und die Übergabe an menschliche Mitarbeiter verbindet. Über ein Chat-Widget auf der Website stellen Besucher ihre Fragen. Die Gespräche verarbeitet SignalZen, und das Widget kann Kennungen im Browser speichern, um den Chatverlauf zu erhalten.
SignalZen und die DSGVO
SignalZen ist als „Präferenzen“ eingestuft. Auf einer Website für Besucher aus der EU darf der Dienst erst nach deren Einwilligung laden und muss in Ihrer Cookie-Richtlinie aufgeführt sein.
Was SignalZen setzt und kontaktiert
Die Cookies von SignalZen sind im Katalog noch nicht dokumentiert. Um zu sehen, was auf Ihrer Website tatsächlich gesetzt wird, starten Sie einen kostenlosen Scan.
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