Lovi
Lovi ist eine Plattform mit KI-Agenten für Kundensupport und Vertriebsautomatisierung, die Kundenfragen beantworten und Gespräche auf Websites und Messaging-Kanälen führen können. Unternehmen binden sie als Chat-Assistenten in ihre Website ein. Nachrichten der Besucher werden von Lovi und seinen KI-Anbietern verarbeitet, daher können Informationspflichten und eine Einwilligung nach DSGVO greifen.
Lovi und die DSGVO
Lovi ist als „Präferenzen“ eingestuft. Auf einer Website für Besucher aus der EU darf der Dienst erst nach deren Einwilligung laden und muss in Ihrer Cookie-Richtlinie aufgeführt sein.
Was Lovi setzt und kontaktiert
Die Cookies von Lovi sind im Katalog noch nicht dokumentiert. Um zu sehen, was auf Ihrer Website tatsächlich gesetzt wird, starten Sie einen kostenlosen Scan.
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