> How to embed Cloudflare Stream videos under the GDPR and ePrivacy: cookies, IP processing, EU data localisation and the Article 28 DPA with Cloudflare.
>
> Canonical: https://www.flowconsent.com/en/services/video/cloudflare-stream

Video

# Cloudflare Stream

Preferences

Cloudflare Stream is a managed video hosting, encoding and delivery platform operated by Cloudflare Inc. It allows publishers to upload videos, automatically transcodes them to HLS/DASH adaptive bitrate, and embeds them via a first-party iframe player served from Cloudflare's global CDN. By default the platform does not run cross-site advertising tracking, but it processes viewer IP addresses for routing and basic analytics and sets a small number of operational cookies on the player domain.

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At a glance

- Category

  [Video](https://www.flowconsent.com/en/services/video)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  3

- Third-party domains

  6

- Servers

  Global Cloudflare anycast network (300+ cities). Customer-configurable Data Localisation Suite allows pinning of video processing and storage to EU region only.

Overview

## What does Cloudflare Stream do?

## **What Cloudflare Stream is and how it delivers video**

Cloudflare Stream is a software-as-a-service video platform operated by Cloudflare Inc. from San Francisco. Operators upload source files through the dashboard or API, Cloudflare transcodes them into multiple HLS and DASH renditions, and viewers receive the streams from the closest of Cloudflare's 300+ edge data centres. The reference embed is a first-party iframe pointing at iframe.cloudflarestream.com or customer-\<accountId>.cloudflarestream.com; advanced operators can also use the open-source Stream Player or any HLS-compatible player. Each playback opens a number of HTTPS requests that carry the viewer IP, the URL of the requested segment, and a user-agent string, which together act as personal data under GDPR Article 4(1).

## **Cookies, ePrivacy and the consent question**

Even though Cloudflare Stream does not embed advertising trackers by default, loading the iframe triggers Cloudflare's standard CDN cookies on the cloudflarestream.com domain: \_\_cf\_bm for bot management, cf\_clearance after a CAPTCHA challenge, and sometimes \_cfuvid for visitor-level analytics. Under Article 5(3) of the ePrivacy Directive any storage or access to information on the user's terminal that is not strictly necessary to deliver a service explicitly requested requires prior, informed consent. Because the embed is loaded by the website operator and not directly requested by the viewer, EU regulators (CNIL, AEPD, garante) generally treat the iframe and its cookies as requiring opt-in consent, unless a click-to-load pattern is used.

## **EU data residency and the Data Localisation Suite**

Cloudflare's Data Localisation Suite (Regional Services, Customer Metadata Boundary, Geo Key Manager) can pin video segment delivery, key material and customer metadata to the EU only, which substantially reduces transfers to the United States. Stream-specific localisation is offered as the Regional Services add-on for Stream and must be explicitly enabled per zone. Without it, segments and logs may be served from US, UK or APAC edges depending on viewer location. Operators with a Schrems II concern should combine the Data Localisation Suite with the Article 28 DPA and the EU Standard Contractual Clauses already incorporated by Cloudflare.

## **Article 28 GDPR, sub-processors and Schrems II**

Cloudflare Inc. acts as a processor on behalf of the website operator for video hosting and delivery. The publicly available Cloudflare Data Processing Addendum (DPA) is automatically incorporated for paying customers and references the new EU SCCs (2021/914) module 2, the UK IDTA addendum and the Swiss revisions. Cloudflare also self-certifies under the EU-US Data Privacy Framework, which serves as a complementary transfer tool. Operators should still run a Transfer Impact Assessment (TIA) addressing FISA Section 702 and EO 12333 because Cloudflare Inc. qualifies as an 'electronic communication service provider' under US law.

## **Analytics, signed URLs and operator obligations**

The Stream API exposes per-video analytics: minutes viewed, unique audiences, country breakdown and playback errors. These are derived from server logs and the playback cookie. When operators use signed URLs they can inject a custom userId, which becomes a pseudonymous identifier and increases the risk profile of the integration. Operators must document this in their Record of Processing Activities, expose Cloudflare in their cookie banner and privacy policy, and respect data subject rights including erasure and access; Cloudflare provides a privacy contact and a designated EU representative.

## **Alternatives and migration paths**

For organisations that need to minimise US exposure, alternatives worth evaluating include Vimeo OTT (US, with privacy-friendly mode), Bunny Stream (Slovenian, EU-based by design), Mux Video (US, developer-focused), MediaCMS or PeerTube for fully self-hosted federated video, and OVH/Scaleway object storage paired with a self-hosted Video.js or Plyr player. The right choice depends on the volume of viewers, the criticality of EU-only residency, and whether features such as live streaming, DRM or real-time analytics are required.

Compliance

## Cloudflare Stream and the GDPR

Cloudflare Stream is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

- Legal basis

  Consent (GDPR Art. 6(1)(a)) when the embedded player is loaded automatically, due to ePrivacy Article 5(3) for the playback cookie and IP processing for analytics. Legitimate interest (Art. 6(1)(f)) may apply for strictly necessary delivery if no analytics are collected and consent is given for the iframe load.

- Risk level

  medium

- Applicable regulations

  GDPR, ePrivacy Directive Article 5(3), Schrems II / EU-US data transfer rules, CCPA/CPRA (US), Cloudflare DPA, UK GDPR, Swiss FADP

### Impact assessment (DPIA)

A DPIA is recommended when Cloudflare Stream is embedded on pages that may be visited by minors, on health/political content, or when video analytics are combined with first-party identifiers. Document: (1) categories of personal data (viewer IP, approximate location, user-agent, playback events, optional signed-token user identifiers), (2) legal basis (consent for the iframe load and playback cookie), (3) sub-processor chain (Cloudflare data centres worldwide), (4) transfer mechanism (SCCs + EU-US Data Privacy Framework, optional Data Localisation Suite), (5) retention (raw logs typically <30 days, aggregated analytics longer), (6) rights of data subjects and how to exercise them, (7) residual risks from Schrems II and FISA 702.

### Sample text for your banner

> This page contains a video hosted by Cloudflare Stream (Cloudflare Inc., USA). When you start playback, your IP address, user-agent and playback events are transmitted to Cloudflare for delivery and aggregated analytics, and a small playback cookie may be stored on your device. Click "Accept" to load the video and consent to this processing, or "Decline" to keep it blocked.

Cookies and trackers

## What Cloudflare Stream sets and contacts

- Tracking method

  Server-side video delivery via Cloudflare global CDN with HLS/DASH adaptive streaming; minimal first-party cookies set by the embedded iframe player for session state and bot protection; IP addresses processed for routing, caching and basic playback analytics.

- Server location

  Global Cloudflare anycast network (300+ cities). Customer-configurable Data Localisation Suite allows pinning of video processing and storage to EU region only.

- Data transferred outside the EU

  Cloudflare Inc. is US-headquartered. Without the Data Localisation Suite, video segments and logs can be served/stored from US edges. EU-only configuration is contractually available. Standard Contractual Clauses (SCCs) and EU-US Data Privacy Framework are referenced in Cloudflare's DPA.

### Cookies set (3)

| Name          | Type | Duration   | Purpose                                                                                                                                                                                                                                                                        |
| ------------- | ---- | ---------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| cf\_clearance | http | 1 year     | Set by Cloudflare after a successful CAPTCHA / Managed Challenge to indicate that the visitor has cleared the bot check and may continue to access the protected resource (including the Stream player). Persistent HttpOnly cookie scoped to the Cloudflare-protected domain. |
| \_\_cf\_bm    | http | 30 minutes | Cloudflare bot management cookie used to distinguish between humans and automated traffic on requests to the Stream player domain. Strictly operational in Cloudflare's view; EU regulators may still require consent when set by a third-party iframe.                        |
| \_cfuvid      | http | Session    | Cloudflare visitor cookie used for rate limiting and aggregated visitor analytics. Set on a per-session basis when Stream is delivered through certain Cloudflare features. Not set on every deployment.                                                                       |

### Third-party domains contacted (6)

- `cloudflarestream.com`
- `customer-<accountid>.cloudflarestream.com`
- `videodelivery.net`
- `iframe.cloudflarestream.com`
- `upload.cloudflarestream.com`
- `cloudflareinsights.com`

Questions

## Frequently asked questions about Cloudflare Stream

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### Does embedding a Cloudflare Stream video require user consent under GDPR and ePrivacy?

In most EU deployments, yes. The default iframe player on cloudflarestream.com loads automatically, sets at least one Cloudflare CDN cookie (\_\_cf\_bm and potentially \_cfuvid) and transmits the viewer's IP address to Cloudflare Inc. Article 5(3) of the ePrivacy Directive requires prior consent for any non-strictly-necessary storage on the user's device, and EU data protection authorities consider an autoloaded third-party iframe to require consent. A click-to-load pattern with a clear notice is the recommended compliant default; a fully cookieless mode is not available out of the box.

### Where are Cloudflare Stream videos stored and from which countries are they delivered?

Without the Data Localisation Suite, originals are stored and segments are cached across Cloudflare's global anycast network (300+ data centres in 100+ countries, including the United States). Delivery happens from the edge closest to the viewer. With the Stream Regional Services add-on, processing and storage can be restricted to the EU only, and the Customer Metadata Boundary keeps logs and metadata inside the EU. This is the configuration EU operators should prefer when transfers to the US are a concern.

### Which cookies does Cloudflare Stream set, and are any of them strictly necessary?

The most common cookies on the player domain are \_\_cf\_bm (Cloudflare bot management, \~30 minutes), cf\_clearance (CAPTCHA clearance, up to a year, only set after a challenge) and occasionally \_cfuvid (Cloudflare visitor analytics, session). Cloudflare considers \_\_cf\_bm strictly necessary for bot management; many EU regulators contest this when the cookie is set by a third-party iframe rather than by the first-party domain. Treat them as requiring consent by default unless your DPO concludes otherwise based on a written analysis.

### Is there a Data Processing Agreement with Cloudflare and how are international transfers covered?

Yes. Cloudflare publishes a Data Processing Addendum (DPA) under Article 28 GDPR that is automatically incorporated into paid customer contracts. It references the EU Standard Contractual Clauses (Module 2, controller-to-processor) for transfers outside the EEA, the UK International Data Transfer Addendum, and the Swiss FADP. Cloudflare Inc. is also self-certified under the EU-US Data Privacy Framework, which acts as an additional transfer tool. Operators should still perform a Transfer Impact Assessment because Cloudflare qualifies as an electronic communications service provider under US FISA 702.

### What analytics data does Cloudflare Stream collect about viewers?

By default Stream exposes per-video metrics: minutes viewed, unique audiences, percentage watched, country, and playback errors. These are computed from server logs (IP, user-agent, segment URLs) and the playback cookie. When operators use signed URLs with a userId claim, that pseudonymous identifier is associated with playback events and accessible via the Stream API. There is no first-party advertising profile, no cross-site identifier, and no link to ads ecosystems by default.

### Can Cloudflare Stream be used without sending data to the United States?

Largely yes, but it requires activating the Data Localisation Suite (Regional Services for Stream, Customer Metadata Boundary, Geo Key Manager) on the relevant zones, which is a paid add-on. With this configuration, video processing, key material and metadata stay inside the EU. Even so, Cloudflare Inc. remains a US company subject to US law, so a residual Schrems II risk persists; this should be documented in the Transfer Impact Assessment and balanced against the technical and contractual safeguards in place.

### How does Cloudflare Stream compare to Vimeo, Bunny Stream, Mux or self-hosted PeerTube on privacy?

Vimeo OTT offers a do-not-track mode but is US-based. Bunny Stream is operated from Slovenia and stores by default in EU regions, which makes Schrems II compliance easier. Mux Video is US-based and developer-focused, with similar transfer concerns to Cloudflare. PeerTube and MediaCMS are open-source self-hosted options that put the operator fully in control but require operational effort (encoding, scaling, monitoring). Cloudflare Stream sits in the middle: managed convenience and global CDN, with serious but configurable transfer risks.

### What concrete steps should a DPO take before publishing a page with Cloudflare Stream?

Run a DPIA covering categories of data, purposes, retention and risks. Update the Record of Processing Activities and the privacy policy to mention Cloudflare Inc. as a processor, the international transfer tool relied upon (SCCs + DPF, optionally EU residency), and the cookies set by the player. Configure the cookie banner so that Cloudflare Stream is blocked until consent is given, ideally using a click-to-load placeholder. Document the Transfer Impact Assessment, enable the Data Localisation Suite where feasible, and keep evidence of Cloudflare's DPA acceptance.

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