> GlitchTip is an open source, self hostable error tracker. Run it on EU infrastructure to keep stack traces and breadcrumbs inside the EU. > > Canonical: https://www.flowconsent.com/en/services/other/glitchtip Other # GlitchTip Preferences · [Official website](https://glitchtip.com) Open source error tracking platform compatible with the Sentry SDK that can be self hosted in the EU or used as a US managed service. [Block GlitchTip until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=other) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Other](https://www.flowconsent.com/en/services/other) - Consent Preferences - Prior consent Required - Documented cookies 2 - Third-party domains 3 - Servers Operator chosen (self managed Docker or Kubernetes deployment, or GlitchTip Cloud which is hosted in the United States by Burke Software) Overview ## What does GlitchTip do? ## **What GlitchTip is** GlitchTip is an open source error tracking platform created by Burke Software, fully compatible with the Sentry SDK protocol. Teams use it to capture exception stack traces, breadcrumbs and release metadata from web, mobile and backend applications, with the option of running it on their own infrastructure. ## **Cookies and data** GlitchTip itself does not set tracking cookies on visitor websites. Backend SDKs send error events directly. The browser SDK can attach user context, breadcrumbs and (depending on configuration) URL query parameters and form inputs that may incidentally contain personal data. ## **GDPR and ePrivacy posture** Backend error reporting can rely on legitimate interest (Art. 6(1)(f) GDPR). The browser SDK can fall under Article 5(3) ePrivacy when it stores breadcrumbs or sets cookies, in which case consent is required. Configure scrubbing rules to remove form values, query parameters and authorisation headers from events. ## **Hosting and transfers** Self host GlitchTip on EU infrastructure (Hetzner, Scaleway, Kubernetes in AWS Frankfurt) to keep all data in the EU. If you use GlitchTip Cloud, sign Standard Contractual Clauses with Burke Software, complete a TIA and document the US transfer in your RoPA. ## **Implementation steps** Self host on EU infrastructure where possible, configure aggressive PII scrubbing, set short retention for events, gate the browser SDK behind your CMP, document the install in your RoPA and sign the GlitchTip DPA when using the cloud version. Compliance ## GlitchTip and the GDPR GlitchTip is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. - Legal basis Legitimate interest (Art. 6(1)(f) GDPR) for backend error reporting that does not access the user device. Consent (Art. 6(1)(a) GDPR and Art. 5(3) ePrivacy) when the GlitchTip browser SDK reads or writes information on the user device, captures session replays or attaches user context. - Risk level low - Applicable regulations GDPR, ePrivacy Directive, UK GDPR ### Impact assessment (DPIA) A DPIA is generally not required for a self hosted GlitchTip used purely for backend errors. It becomes necessary when the browser SDK captures session replays, user context or stack traces that may incidentally contain personal data. ### Sample text for your banner > We use GlitchTip to monitor application errors. With your consent, the GlitchTip browser SDK collects diagnostic information about the page that may contain technical metadata. Cookies and trackers ## What GlitchTip sets and contacts - Tracking method JavaScript and backend SDKs (Sentry compatible) that capture exception stack traces, breadcrumbs and release context. Events are posted to a self managed GlitchTip instance or the GlitchTip Cloud through a DSN. First party session cookies optional. - Server location Operator chosen (self managed Docker or Kubernetes deployment, or GlitchTip Cloud which is hosted in the United States by Burke Software) - Cookieless mode available Yes ### Cookies set (2) | Name | Type | Duration | Purpose | | ---------------------- | ------------ | -------- | ----------------------------------------------------------------------------------------------------------------------- | | glitchtip\_breadcrumbs | first\_party | Session | Optional localStorage entry used by the GlitchTip browser SDK to remember breadcrumbs when offline batching is enabled. | | csrftoken | first\_party | 1 year | CSRF token used by the GlitchTip web application itself for authenticated dashboards (operator side). | ### Third-party domains contacted (3) - `glitchtip.com` - `app.glitchtip.com` - `burke.services` Questions ## Frequently asked questions about GlitchTip Can't find your question? Write to us, we answer fast. [Write to us](https://www.flowconsent.com/en/demo) ### What cookies does GlitchTip set? GlitchTip itself does not set tracking cookies on visitor websites. The browser SDK may store breadcrumbs in localStorage; this triggers ePrivacy when activated. ### Is consent required for GlitchTip? Backend usage does not require consent. The browser SDK requires consent under Article 5(3) ePrivacy when it stores information on the device or attaches user identifiers. ### What is the legal basis for processing through GlitchTip? Legitimate interest (Art. 6(1)(f) GDPR) for backend error reporting. Consent (Art. 6(1)(a)) for the browser SDK when it stores client side state or user context. ### Does GlitchTip transfer data to a third country? Self hosted GlitchTip stays where you deploy it. GlitchTip Cloud is in the United States and requires SCCs and a TIA. ### Do I need a DPIA for GlitchTip? Generally no for a self hosted backend deployment. Yes when session replays or sensitive form inputs may flow into events. ### How do I implement GlitchTip compliantly? Self host on EU infrastructure, configure scrubbing rules, set short retention, gate the browser SDK behind your CMP and document the deployment in your RoPA. ### What are the alternatives to GlitchTip? Sentry (with EU residency on Business and above), Bugsnag, Rollbar, Honeybadger, Highlight.io and self hosted Grafana Faro plus Loki. ### How do I update my cookie policy when adding GlitchTip? Mention GlitchTip and its hosting location, list any localStorage breadcrumbs or cookies set by the browser SDK and disclose the right to withdraw consent. Same category ## More services: Other [See the whole category](https://www.flowconsent.com/en/services/other) ### [Merlin](https://www.flowconsent.com/en/services/other/merlin) [Merlin is a foundational web service that powers critical website functions and digital experiences. 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