> How Nexive parcel delivery handles data under the GDPR: functional cookies used, when consent applies, EU data location and steps for online stores.
>
> Canonical: https://www.flowconsent.com/en/services/ecommerce/nexive

E-commerce

# Nexive

Preferences · [Official website](https://www.nexive.it)

Nexive is an Italian postal and parcel delivery operator whose tracking and shipping features can be integrated into online stores. On a website it mainly sets functional cookies that support delivery selection and parcel tracking, so its core use relies on contract rather than consent.

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At a glance

- Category

  [E-commerce](https://www.flowconsent.com/en/services/ecommerce)

- Consent

  Preferences

- Prior consent

  Not required

- Documented cookies

  2

- Third-party domains

  2

- Servers

  European Union (Italy)

Overview

## What does Nexive do?

## What Nexive is

Nexive is an Italian postal and parcel delivery operator that online stores use to offer shipping options and parcel tracking at checkout. When its tracking widget or shipping integration runs on a website, it handles the address and order data needed to deliver a parcel and lets customers follow the delivery status.

## What data and cookies Nexive collects

In a standard integration Nexive sets functional cookies that maintain the session and remember the chosen delivery option while a customer completes a purchase or checks a parcel status. It processes shipping details such as recipient name, delivery address, and tracking number, which are personal data under the GDPR.

## GDPR and ePrivacy implications

Cookies strictly necessary to provide a delivery service the customer has requested are exempt from consent under Article 5(3) of the ePrivacy Directive. The shipping data Nexive processes is personal data, so it needs a clear lawful basis, a processing agreement where Nexive acts as processor, and appropriate retention.

## When consent is required

The functional cookies for delivery and tracking do not need consent, but any analytics, advertising, or cross site tracking added around the shipping function does. Keep the necessary delivery cookies separate from optional tracking categories in your banner.

## Practical compliance steps

Sign a data processing agreement with Nexive, confirm that parcel data stays within the EU, and record contract as the lawful basis for fulfilment. List the functional cookies as strictly necessary, align retention with your order and delivery records, and reassess if you enable marketing features.

Compliance

## Nexive and the GDPR

- Legal basis

  Performance of a contract under Article 6(1)(b) GDPR for delivery and legitimate interest for security

- Risk level

  low

- Applicable regulations

  GDPR, ePrivacy Directive

### Impact assessment (DPIA)

Nexive processes delivery and tracking data rather than large scale behavioural profiles, so a DPIA is generally not required for the core shipping function. Reassess if you combine it with profiling or process special category data.

### Sample text for your banner

> We use Nexive to ship your order and let you track your parcel. These functions rely on cookies that are necessary to complete and follow your delivery.

Cookies and trackers

## What Nexive sets and contacts

- Tracking method

  Functional cookies for delivery selection and parcel tracking

- Server location

  European Union (Italy)

- Cookieless mode available

  Yes

### Cookies set (2)

| Name        | Type       | Duration | Purpose                                                                          |
| ----------- | ---------- | -------- | -------------------------------------------------------------------------------- |
| nx\_session | Functional | Session  | Maintains the session while a delivery option is selected or a parcel is tracked |
| nx\_track   | Functional | 30 days  | Remembers a tracked parcel reference to display its delivery status              |

### Third-party domains contacted (2)

- `nexive.it`
- `tracking.nexive.it`

Questions

## Frequently asked questions about Nexive

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### What cookies does Nexive set?

In a standard integration Nexive sets functional cookies that maintain the session and remember the chosen delivery option while you complete a purchase or track a parcel. These are strictly necessary cookies rather than advertising trackers.

### Do I need consent for Nexive?

The functional cookies needed to provide delivery and tracking are exempt from consent under Article 5(3) ePrivacy. You only need consent if you add analytics, advertising, or cross site tracking around the shipping function.

### What is the legal basis for Nexive?

Processing delivery and tracking data relies on performance of a contract under Article 6(1)(b) of the GDPR, with legitimate interest covering security. Document this basis in your records of processing.

### Does Nexive transfer data outside the EU?

Nexive is an Italian operator and parcel data is processed within the EU in a standard setup. Confirm the data location in your agreement and document any transfer if a non EU partner is involved in the delivery chain.

### Is a DPIA needed for Nexive?

A DPIA is generally not required for the core delivery function because it processes shipping data rather than large scale profiles. Reassess if you combine it with profiling or handle special category data.

### How do I implement Nexive compliantly?

Sign a data processing agreement, treat its delivery cookies as strictly necessary, keep optional analytics behind consent, and set retention aligned with your order and delivery records.

### Are there alternatives to Nexive?

Other European postal and parcel carriers offer comparable shipping and tracking integrations. The consent position is similar because delivery cookies are usually strictly necessary.

### How do I update my cookie policy for Nexive?

List the Nexive functional cookies as strictly necessary with their purpose and duration, and explain that they support delivery selection and parcel tracking. Update the entry if you enable additional tracking.

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