> Wikit Live Chat adds a live chat window to your website: what the widget does, what conversation data Wikit processes and what to check for GDPR consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/wikit-live-chat

Customer support

# Wikit Live Chat

Preferences · [Official website](https://www.wikit.ai/solution/livechat)

Wikit Live Chat is the live chat module of Wikit, a French company that provides chatbot and conversational AI tools. It adds a chat window to a website so that visitors can talk with a support agent, alongside or after a chatbot. The widget loads from Wikit, and the messages and visitor data exchanged are processed by Wikit.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Wikit Live Chat and the GDPR

Wikit Live Chat is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Wikit Live Chat sets and contacts

The cookies of Wikit Live Chat are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

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