> ViaSay is a French no-code AI chatbot platform for customer support: what its chat widget does on your site, the cookies it may set and when consent applies. > > Canonical: https://www.flowconsent.com/en/services/customer-support/viasay Customer support # ViaSay Preferences · [Official website](http://www.viasay.io) ViaSay is a French no-code platform for AI chatbots and virtual agents that automate customer support across channels such as websites, WhatsApp and Messenger. On a website it appears as a chat widget. Conversations are processed by ViaSay, which states that its data is hosted in France, and the widget may set cookies. [Block ViaSay until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## ViaSay and the GDPR ViaSay is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What ViaSay sets and contacts The cookies of ViaSay are not documented in the catalog yet. To see what is actually set on your site, run a free scan. 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