> Verloop provides AI chatbots for customer support: what its website widget does, what data it sends and what to check for GDPR and cookie consent. > > Canonical: https://www.flowconsent.com/en/services/customer-support/verloop Customer support # Verloop Preferences · [Official website](https://verloop.io/) Verloop.io is a conversational AI platform from India that automates customer support through chatbots and voice bots. Businesses deploy its assistants on websites, WhatsApp and other channels, with handover to human agents and analytics. The website chat widget sends visitor messages to Verloop and may store identifiers in the browser to keep conversations. [Block Verloop until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Verloop and the GDPR Verloop is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Verloop sets and contacts The cookies of Verloop are not documented in the catalog yet. To see what is actually set on your site, run a free scan. 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